ANOTHER COMPLAINT YO

[Bowser]

FSC System is down right now, confirmed by my favorite CA DOJ service representative Henry that they are workign on it.

I am trying to DROS stuff to new buyers and the website decides to crap out now?!

Enter your complaints too dawgs!

[Elite Armory]

Yup... just lost 2 sales

[wpage]

Suck...

[Tunis]

DROS DOWN TOO!?!?!?!

DROS now says:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

[ugimports]

And the DOJ told me their system never goes down...

[kemasa]

And the DOJ told me their system never goes down...

It is not down, just not available :-).

[ugimports]

It is not down, just not available :-).

Touche

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[ke6guj]

Yup... just lost 2 sales

I know it sucks, but why not just do a paper DROS, get the sale rung up and then do the DROS when it is back online?

tell the customer, "sorry, you 10-days doesn't start right this minute. it won't start until the system is back up and I enter in the DROS. I'll give you call later to give you your exact earliest pickup time when the DROS is entered". seems like that would be better than letting $$$ walk out the door.

[ugimports]

That would work. Unless the fsc was down and they needed that too

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[ke6guj]

I'm not completely familar with the FSC issuance. couldn't the FFL just have the buyer do the paper test and then issue the card when the system came back online?

[kemasa]

I'm not completely familar with the FSC issuance. couldn't the FFL just have the buyer do the paper test and then issue the card when the system came back online?

My first response would be yes, but then I thought about the requirement that the FFL copy the FSC, which can't be done until after the person signs it. This means that you would have a DROS submitted without a signed copy of the FSC until the person comes back.

It might be possible for the person to sign a blank sheet of paper in the correct location, but I am not sure if that would be legal.