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Botach - Order not shipped, not responding to inquiries

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  • dwinters14
    Senior Member
    • Oct 2015
    • 729

    Officially took 21 days to ship a package from NV to CA. 4 of those days were actual shipping. It sat it CA 20 minutes from my house, until they finally dropped it off.


    I do not plan on ordering from Botach again.

    Sent from my SM-G950U using Tapatalk
    My rights aren't yours to vote away.

    Comment

    • shaocaholica
      Senior Member
      • Sep 2014
      • 889

      Originally posted by dwinters14
      Officially took 21 days to ship a package from NV to CA. 4 of those days were actual shipping. It sat it CA 20 minutes from my house, until they finally dropped it off.


      I do not plan on ordering from Botach again.

      Sent from my SM-G950U using Tapatalk
      How is that Botachs fault the courier sat on it for so long?

      Comment

      • GunNut666
        Member
        • Nov 2011
        • 475

        My last order with them was only partially shipped. Still havent gotten any word on the 2 mags that didnt ship. My CC was charged. I have been checking to see if the refunded. Not yet. Sent an email a few days ago. Still no reply

        Comment

        • epilepticninja
          Veteran Member
          • Aug 2010
          • 4166

          Botach has always treated me well and shipped promptly. However I have heard some horror stories from people who have had dealings with them.
          Former political prisoner who escaped on 9-24-23.

          Comment

          • dwinters14
            Senior Member
            • Oct 2015
            • 729

            Originally posted by shaocaholica
            How is that Botachs fault the courier sat on it for so long?
            21 - 4 = 17 days @ Botach. They used FedEx when they removed it off my order. If they had used USPS like they said they would, I bet I would have had my package. Most importantly they had the shipping label created for days before they dropped it off. Major heel dragging at every single stage.

            Just sour experience all around.
            My rights aren't yours to vote away.

            Comment

            • dwinters14
              Senior Member
              • Oct 2015
              • 729

              Originally posted by GunNut666
              My last order with them was only partially shipped. Still havent gotten any word on the 2 mags that didnt ship. My CC was charged. I have been checking to see if the refunded. Not yet. Sent an email a few days ago. Still no reply
              Call their customer service number and speak to a representative. If they make any changes call back again to make sure they went through, because they seem to have a disconnect between those who answer the phones, those who process orders and those who ship.
              My rights aren't yours to vote away.

              Comment

              • BayBayFish
                Junior Member
                • Oct 2014
                • 86

                My Botach order is still showing "awaiting proccssing" as of 4/27. My CC is not charged yet.

                I wish Botach can ship it out after the backorder fulfilled by the factory. I can wait no matter how long, but please do not cancel our CA mag orders. Our order is only once per 20 years.

                Thanks.

                Comment

                • dwinters14
                  Senior Member
                  • Oct 2015
                  • 729

                  Originally posted by BayBayFish
                  My Botach order is still showing "awaiting proccssing" as of 4/27. My CC is not charged yet.

                  I wish Botach can ship it out after the backorder fulfilled by the factory. I can wait no matter how long, but please do not cancel our CA mag orders. Our order is only once per 20 years.

                  Thanks.
                  Only thing I can suggest is to call them and see whats up.
                  My rights aren't yours to vote away.

                  Comment

                  • Oldboyjun
                    Member
                    • Jan 2018
                    • 190

                    I placed two orders with Botach. Both orders shipped and arrived, but one of them was partially shipped. The only remaining item left to ship was a Surefire 60 rounder. I tried contacting them numerous times over the last 3 weeks to no avail. Phone calls, emails, voicemails, messages through the website...nothing.

                    Finally got ahold of a customer service representative today and was told that the Surefire 60 was out of stock with no ETA, so it was cancelled.

                    Kinda bummed, as I really wanted that mag, but they did deliver on 15 out of the 16 mags I ordered.

                    Comment

                    • crufflers
                      I need a LIFE!!
                      • Jul 2011
                      • 12723

                      Botach emailed me in reply to an inquiry I placed from the site. They said they can still ship, and will let me know when the items are in stock.

                      Comment

                      • BayBayFish
                        Junior Member
                        • Oct 2014
                        • 86

                        No Botach. **** seller.

                        Comment

                        • Maximus28
                          Senior Member
                          • Feb 2016
                          • 513

                          I received part of my order (the essentials). Still waiting for a few mags.
                          sigpic

                          Comment

                          • rudigan
                            Senior Member
                            • Feb 2011
                            • 2061

                            I had one order with them during freedom week, got it in 3 days.
                            Member & Contributor CRPA/NRA

                            Comment

                            • crufflers
                              I need a LIFE!!
                              • Jul 2011
                              • 12723

                              Originally posted by rudigan
                              I had one order with them during freedom week, got it in 3 days.
                              Yeah I think I got one or two orders no prob.

                              Just this last one though...

                              But I've ordered other things from them since then and they shipped fast. I just ordered some pants for $15, hahah.

                              Comment

                              • Syntax Error
                                Veteran Member
                                • Nov 2009
                                • 3817

                                I actually ordered some non-mag related stuff from Botach a few weeks ago and haven't heard a damn peep in a few weeks. At this point it's an experiment to see if they will actually ship my order out in due time or if it fell through the cracks. I'll probably call next week though.

                                Comment

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