Jamison Brass

[kenblacksmith]

I purchased two bags of 25-20 Single Shot brass, one was in spec, the other had thin neck brass and would not hold a bullet.

Called Kathy @ Jamison, they told me I was on my own and they would not even look at the brass since there was no way the brass could be out of spec.

I paid $153.00 per 100 pieces and all 100 pieces in the second lot were thin and unusable.

BTW : First lot works fine and is holding up, obviously their QC folks slipped up.

This will be the first time I have personally had an issue with a Firearms related company. Customer service in this industry has been really good overall.
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[Spaceghost]

Post pics of both batches of brass and send them a link to this thread.

[gunboat]

Mail a case back to jamison with a letter as to problem -
Address it to the president or general manager - which ever is appropriate.

[kenblacksmith]

Posting pics won't show the issue, it is a minute difference invisible to the naked eye.

[kenblacksmith]

The person I spoke to (Kathy) is in charge of returns and CS.

They had me on Speaker phone and I could hear someone coaching her in the background.

[TKM]

Their thin necks issue goes back quite a few years according to Google.

Kathy was filling you with smoke.

[kenblacksmith]

Their thin necks issue goes back quite a few years according to Google.

Kathy was filling you with smoke.

Yes Sir,

She was being Coached by some guy that was worried about his job.

Thanks for the support !

[Flyin Brian]

I'd probably mail a piece back anyhow, since it's of no use to you as it is. Maybe they will realize they screwed up and make it right?

[LynnJr]

You could also buy a bushing style neck die and use the brass since you own it.

[bigbossman]

If you paid by credit card, send it back and dispute the charge. You CC company will support you if you returned the defective merchandise.

[Flyin Brian]

You could also buy a bushing style neck die and use the brass since you own it.

Right... custom dies for a 25-20 Single shot? It would be cheaper to buy 250 pieces of brass for $1 each.