I ordered an LED light for my SDB on a Tuesday and it was delivered that Friday. That was fast.
I plugged it in to see how it worked and it seemed to have a short in it. When I moved the cord the light would flicker on and off. Bummer. It was 4:30 in the afternoon but I thought I'd try giving them a call anyway. No answer but I left a message explaining the trouble. About an hour later I got a call from Dan (I'm guessing he's the owner). He apologizes and says he'll get another one to me right away. About an hour after the phone call (6:30) I get a shipping notice. I received the replacement light on Monday.
That's great customer service.
Oh yeah, the new light works great.
I plugged it in to see how it worked and it seemed to have a short in it. When I moved the cord the light would flicker on and off. Bummer. It was 4:30 in the afternoon but I thought I'd try giving them a call anyway. No answer but I left a message explaining the trouble. About an hour later I got a call from Dan (I'm guessing he's the owner). He apologizes and says he'll get another one to me right away. About an hour after the phone call (6:30) I get a shipping notice. I received the replacement light on Monday.
That's great customer service.
Oh yeah, the new light works great.


I roll thru now and then and see what I can learn and keep tabs on things. I I just don't have as much time to relax and read threads as I used to. My 4 year old sees to that.
The "extra" time I used to have has vaporized. But it surely is a fun age to play with the lil guy.
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