Hornady Coming Through

[Psychbiker]

My single stage deluxe didn't come with primer tubes. I caled up and afte a few minutes of explaining they are getting shipped to me. I was asked anything else. I read how the primer seaters on the LNL have changed and help with preventing the slide to catch....costumer service is sending out the large and small new design too!!!

Love when a company stands behind their product.

[Branden967]

Good to hear, I had a similar issue and here is what they told me about the primer catch debri issue.

"I would recommend keeping some compressed air handy while operating the press. This can be used to clean spilled powder and other debris from the press periodically. This will help prevent it from finding its way into the primer seating punch. If the slide has any burs on the end from contacting the seating punch, the burs can be removed by gently dressing the slide with a file. Thank you."

Thats from their tech support.

Im calling to complain in the morning, since this is obviously a design flaw... I dont know, maybe I didnt explain the issue correctly.

Update: Just spoke with them on the phone and they are going to take care of the problem no questions asked. I love them again.

Phone call is the way to go, dont email....