Beware of Lee.

[sjd78]

Seriously if one has to hop on one foot while spraying wd-40 and simultaneously using an impact just to take apart a Lee die, I'll pay the extra ten bucks and get RCBS or Hornady.

[meaty-btz]

Go green. Last time I was in there they offered to take back in my single stage press and completely refurb it for free.. my press was sold in the 70s. I might take them up on it soon. My press is a bit dirty and could use some love. Customer Service is critical. RCBS stands by their products, even decades old products.

[Flyin Brian]

I've had to return a few things to Lee when I was buying their stuff, always had a good experience with them but I wanted some higher end dies than what they sell.

I now have Dillon, Redding, RCBS, Lyman, Hornady and some Lee still. A few months ago I replaced my 7.62X54r dies with RCBS and found every case I FL sized had ridges all around the neck (not the shoulder) like a Ruffles potato chip. Evidently this die had not been polished inside.

I emailed RCBS and explained the problem. They told me to mail it to them with $5 and they will polish it for me. That wasn't the "excellent customer service" I was expecting.

[cc56]

I have a lee loader, just got it. I put on the universal decapping die and within about 100 rounds had bent the pin on 223 cases (non military rounds). I sent lee an e-mail and they wanted the pin back or a picture. I assume they are going to mail me a new one. I thought if there was too much force the pin was supposed to pop out.....

[meaty-btz]

I've had to return a few things to Lee when I was buying their stuff, always had a good experience with them but I wanted some higher end dies than what they sell.

I now have Dillon, Redding, RCBS, Lyman, Hornady and some Lee still. A few months ago I replaced my 7.62X54r dies with RCBS and found every case I FL sized had ridges all around the neck (not the shoulder) like a Ruffles potato chip. Evidently this die had not been polished inside.

I emailed RCBS and explained the problem. They told me to mail it to them with $5 and they will polish it for me. That wasn't the "excellent customer service" I was expecting.

Never had that problem with them. Then again I can walk in their front door.

[kurac]

I only made the mistake of buying a Lee Dies set once, and that was about 20 years ago.

[CK_32]

I have a lee loader, just got it. I put on the universal decapping die and within about 100 rounds had bent the pin on 223 cases (non military rounds). I sent lee an e-mail and they wanted the pin back or a picture. I assume they are going to mail me a new one. I thought if there was too much force the pin was supposed to pop out.....

Dang. That pin was pretty thick. And yea I thought so too. But if its in there as tight as their adjustment was I know why it bent.

[Germz]

my lee 9mm die was the same way. i had to put it in a vice and use over 50lbs of torque to undo it. but it was a cheap die set what do you expect.

[at_liberty]

I have a small vice and proper wrenches in my shop, so I can't believe this would have been a problem for me. I know I'm supposed to take dies apart to clean and degrease them before use.

[19K]

i recently found mine on the floor of the garage covered in surface rust, i took some wrenches while it was mounted on the press and easily took it apart.

nothing wrong with them.

[mjmagee67]

Just got a reply from Lee on a broken part, its on the way. All I did was send a picture with a brief description, no other questions ask. I've never had an issue with Lee' quality and or customer service. 9 out 10 of my dies are Lee and the just work and work and work, best bang for the buck.

[LynnJr]

Lee sizing/decapping dies aren't made with a separate decapping pin/expander rod assembly. They are usually one piece held in place by the large collet that screws into the top of the die body. How tightly it's held is determined by how tightly you adjust the collet tension around the decapping rod shaft.

You'll definitely need to use medium/large adjustable or box end wrenches to avoid damage to the collet in particular. Pliers/channel locks won't work!
You shouldn't have to remove the collet to adjust the rod. Just loosen it up enough to move the rod up or down, then re-tighten.

This is how my Lee dies are put together as well and they have never been a problem and excellent customer service as well.
If they told you to send them back why wouldn't you do that?

[XDRoX]

Because they wanted him to pay for the shipping.

[A and O]

Because they wanted him to pay for the shipping.

Think that needs stating again, some don't seem to understand why that makes no sense w/o a procedure for reimbursement.

[at_liberty]

Think that needs stating again, some don't seem to understand why that makes no sense w/o a procedure for reimbursement.

I ship small things from my business almost daily, and I would estimate that we are talking about no more than $2.50 here. Just sayin'.