Excellent RCBS customer service. again

[Spanky8601]

I was showing my FIL how to reload and as luck would have it he bent the neck sizing interior rod and broke the decapping pin. Called them up and no questions asked or money requested they sent a new rod and about 8 pins. Took less than 5 days total. RCBS is a first class organization.

[CEDaytonaRydr]

I was showing my FIL how to reload and as luck would have it he bent the neck sizing interior rod and broke the decapping pin. Called them up and no questions asked or money requested they sent a new rod and about 8 pins. Took less than 5 days total. RCBS is a first class organization.

They're awesome...

I did the same thing. I called RCBS, told them that I had run a piece of Berdan brass through my die, told them that I knew it was my fault and that I didn't mind paying, and they still refused to let me pay! They sent me my new hardware about 3 days later.