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  • Madpyro
    CGN/CGSSA Contributor
    • Jun 2011
    • 1368

    RCBS customer service

    I just called RCBS to inquire about buying a replacement hopper for my 28 yr old uniflow powder measure. The young lady on the phone said no problem, we'll send you a new hopper and lid, no charge! Thank you RCBS for keeping my old equipment working! Just had to share.
    sigpic94th ENGR. BN. USAEUR 75-78 / N.R.A. Life Member / SASS / Mineral County SAR
  • #2
    Bill Steele
    Calguns Addict
    • Sep 2010
    • 5028

    Originally posted by Madpyro
    I just called RCBS to inquire about buying a replacement hopper for my 28 yr old uniflow powder measure. The young lady on the phone said no problem, we'll send you a new hopper and lid, no charge! Thank you RCBS for keeping my old equipment working! Just had to share.
    Always been my experience with RCBS as well.
    When asked what qualities he most valued in his generals, Napoleon said, "give me lucky ones."

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    • #3
      CSACANNONEER
      CGN/CGSSA Contributor - Lifetime
      CGN Contributor - Lifetime
      • Dec 2006
      • 44093

      RCBS has awesome CS!
      NRA Certified Pistol, Rifle, Shotgun and Metallic Cartridge Reloading Instructor
      California DOJ Certified Fingerprint Roller
      Ventura County approved CCW Instructor
      Utah CCW Instructor


      Offering low cost multi state CCW, private basic shooting and reloading classes for calgunners.

      sigpic
      CCW SAFE MEMBERSHIPS HERE

      KM6WLV

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      • #4
        Spanky8601
        Senior Member
        • Apr 2010
        • 2275

        Just called them last week, when I broke a decapping pin. To say they were outstanding would be an understatement. RCBS has the best customer service.
        May I always be the type of person my dog thinks I am

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        • #5
          Raptor1Ronin
          Member
          • Aug 2009
          • 355

          Originally posted by Spanky8601
          Just called them last week, when I broke a decapping pin. To say they were outstanding would be an understatement. RCBS has the best customer service.
          Wow I just called about the same thing, they guy at RCBS is sending me a few of them, He also asked if it was still lodge in the chucker. Good thing I was able to get it out. A+ cs

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          • #6
            meaty-btz
            Calguns Addict
            • Sep 2010
            • 8980

            RCBS is THE customer service company. In my day to day dealings only dell corporate support (not your consumer support) has ever come close to RCBS.

            Got a 30 year old die? Goobered and rusty? Call them and they will clean and reprocess it for.. FREE. Now of course, I live right next to them but they basically offer me next day service to clean up old dies and replace anything that is broken or worn...
            ...but their exists also in the human heart a depraved taste for equality, which impels the weak to attempt to lower the powerful to their own level, and reduces men to prefer equality in slavery to inequality with freedom.

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            • #7
              bruceflinch
              I need a LIFE!!
              • Jan 2006
              • 40127

              For Great Customer Service, We could have a CG argument.
              RCBS vs Dillon...
              Actually I only started collecting Milsurps 3 years ago. I think I might own about 24...They're cheaper than guns that will most likely never get the opportunity to kill somebody...

              I belong to the group that uses firearms, and knows which bathroom to use.

              Tis better to have Trolled & lost, Than to never have Trolled, at all.

              Secret Club Member?.

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              • #8
                Madpyro
                CGN/CGSSA Contributor
                • Jun 2011
                • 1368

                Now, if Dillon would replace the frame of my 28 yr old 450 frame with a 550 frame, I'd definitely change my vote!
                sigpic94th ENGR. BN. USAEUR 75-78 / N.R.A. Life Member / SASS / Mineral County SAR

                Comment

                • #9
                  SID45
                  Member
                  • Aug 2009
                  • 304

                  rcbs all the way.....

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