Should have bought a Dillon

[downfall]

I am new to reloading and heard a lot of good things about Dillon and RCBS so I figured CS would be a toss up between the two. I spent some time checking out both the pro2000 and the 550b. I decide on the pro2000 and buy it off the net.

I get it mounted go through the assembly and get to the powder measure and find the measuring cylinder is so tight in the powder measure casting it wont turn. I thought I will call RCBS and get this squared away post haste......

not even close RCBS CS was nice, knowledgeable and said they were sending a new measure body with the hopper. After waiting a week and no replacement I call and they tell me it has not even shipped yet. WTF!!!!!

if I did not like the the setup I would return it now. I can't imagine how long it would take if I needed a part that is pro 2000 specific. Should have bought a Dillon, newbie mistake I will not make again.

[freonr22]

Or a Hornady

[Chief-7700]

Your right "Should have bought the Dillon"

[Mrskylinetou]

I like both hornady and Dillion

[zfields]

Dunno bout yall, but my Lee worked fine out of the box : )

[Nessal]

Dunno bout yall, but my Lee worked fine out of the box : )

hah same here. Been using my lee for quite some time now. My hornady never gave me problems either.

[Chief-7700]

Lee vs Dillon is like Glock vs 1911. Nobody is right, what works for you is the right choice.

[Mac Attack]

RCBS CS has always been top notch for me. I had a problem with my 20+ year old Piggyback progressive conversion and broke a major part. When I emailed RCBS they replied within a couple of days and said to send them part numbers and they would send them to me. Over the past 20 years I had broken, lost or wore out other parts on the loader so I asked if they could replace the parts and I would pay for them. RCBS said just send them the list and they would get back to me with a price. Two days later I received a unexpected package from RCBS with all the parts (atleast 20 small and large parts). I called them to see what I owed and they said it was on the house. I have since had to contact RCBS CS several times over the past few years, not because of poor quality but because my loader had about outlived it usefulness. I finally broke down and bought a Dillon and I couldn't be happier. It's a whole different beast but in a good way.

But you are right, you should have bought the Dillon. As much as I like my RCBS I like my Dillon 650 more. If you still can I would return the 2000 and buy a Dillon 550 or 650 which are superior.

[downfall]

how long ago was your experience with RCBS CS? I ask since they may be sacrificing some CS to cost cutting since I found their CS hours are now 7-3 PST M-Th.

[Mac Attack]

The last time I contact RCBS CS was in September when I needed to replace my tumbler under warranty. Actually I purchased my tumbler several years back and they said the warranty was only valid for 1 year from the date of purchase. But since I was upfront with when I purchased it and I have been a loyal customer they replaced it. Unfortunately the one I had was no longer being made (it was the extra large Mega tumbler). They said they would give me credit for the MSRP on the tumbler and I could upgrade to their high end tumbler or buy the one which replaced my model and they would give me a $30 credit. I would have liked to upgrade to the ultra tumbler but it would have been $200 more so I went with the standard version and used the $30 credit to get the swagger kit.

All in all, I like my RCBS equipment and still use my Rockchucker without the Piggyback II. I do however like how modern and reliable my Dillon is.

[gottarollwithit]

Wow, RCBS customer service has always been good to me. I've called them a few times and they've always sent me parts for free, even though i've offered to pay and that the broken stuff was clearly my fault.
Maybe ya got a fluke of an experience...

If you're goin progressive, Dillon is probably the best way to go though....

[joelogic]

I didnt know anyone other than Dillon made a reloading press.

[Triple R Munitions]

camdex and never looked back
R

but you can NEVER go wrong with a dillion

[zfields]

Hows the Blue Kool aid boys?

[bruceflinch]

I didnt know anyone other than Dillon made a reloading press.

You don't get out much Joe...
Where were you Saturday? Missed 3 gun...