Please see the pic attached.
It is one of two hardened steel rods used in a Forster Co-Ax press. I asked Forster about the heavy scratches in the rods and sent them the same pic attached here. Normal or...? I was told no, that is not normal, and they asked I send the press back. I did. Forster called today and said in so many words, they despite the photo, they thought it would be worse than this and basically considered it normal (I think it is worse in person). I was told these rods are like the rods used in hydraulic cylinders finished to a "6" (whatever that is) and because they are so finely finished, any scratches show up easily. Really. And I guess that includes scratches (gouges) so deep I can catch my fingernail on them? Forster dodged this observation. I know it is a tool, and the press does operate smoothly, so can not argue with that, but the idea that these rods are even in the same ball park as hydraulic cylinder rods is laughable and it is disappointing Forster even attempts to make that comparison. Hard to accept a product with polished steel rods that look like they have been dragged through a bore with sand in it.
Forster is going to replace the rods, and am hopeful the result is better than what I first saw. From their tone, I am not so confident. The person I spoke to was Robert, who said he was one of the owners.
I contacted a couple of other Forster owners. They said their rods are glass smooth and do not look like this. Other Forster owners care to weigh in?
- Phil
It is one of two hardened steel rods used in a Forster Co-Ax press. I asked Forster about the heavy scratches in the rods and sent them the same pic attached here. Normal or...? I was told no, that is not normal, and they asked I send the press back. I did. Forster called today and said in so many words, they despite the photo, they thought it would be worse than this and basically considered it normal (I think it is worse in person). I was told these rods are like the rods used in hydraulic cylinders finished to a "6" (whatever that is) and because they are so finely finished, any scratches show up easily. Really. And I guess that includes scratches (gouges) so deep I can catch my fingernail on them? Forster dodged this observation. I know it is a tool, and the press does operate smoothly, so can not argue with that, but the idea that these rods are even in the same ball park as hydraulic cylinder rods is laughable and it is disappointing Forster even attempts to make that comparison. Hard to accept a product with polished steel rods that look like they have been dragged through a bore with sand in it.
Forster is going to replace the rods, and am hopeful the result is better than what I first saw. From their tone, I am not so confident. The person I spoke to was Robert, who said he was one of the owners.
I contacted a couple of other Forster owners. They said their rods are glass smooth and do not look like this. Other Forster owners care to weigh in?
- Phil
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