I have been trying to decide which progressive reloading press to purchase. It has been a choice for me between the Hornady L-N-L, the Dillon 550B/650 or the RCBS Pro-2000. I am concerned with the stated RCBS policy on their website. I know a lot of you folks have had excellent luck with RCBS, but I am still worried because of their lack of a decent stated warranty. In fact, for all practical purposes, they offer no warranty at all. My point:
LIMITED LIFETIME WARRANTY
Reloading Press, Die, Manual Case Trimmer or Bullet Mould
Your reloading press, reloading die, manual case trimmer or bullet mould is warranted to be free from defects in material or workmanship for*as long as the original owner owns it. This warranty is extended only to the original consumer purchaser. This warranty excludes any electrical components or products. All RCBS products are intended for non-commercial use by hobbyists. Any other use of these products will void the warranty. Should you believe that your reloading press, die, manual case trimmer or bullet mould is defective in material or workmanship, you must return the reloading press, reloading die, manual case trimmer or bullet mould to Ammunition Accessories Inc. through its Oroville operation (hereinafter "Oroville Operations") postage paid for evaluation. If defective, the product will be repaired or replaced at Oroville Operations' option, at no charge.
Send a dated proof of purchase to Oroville Operations along with the product information and reason for return to:
Ammunition Accessories Inc., Oroville Operations 605 Oro Dam Blvd Oroville, California 95965
Warranty services cannot be provided without meeting the above requirements.
So -
Original owner only - ?
Ship it back to the factory for inspection - ??
RCBS must be kidding. The cost, inconvenience and time lost of shipping a press to them for inspection in order for them to honor their warranty is in my opinion, unrealistic and unprecedented - especially when compared to the other manufacturers of reloading equipment.
Also, if I decide I don't like it for any reason, then want to sell it - no warranty to new owner. Both Dillon and Hornady seem to offer outstanding warranties and support with no restrictions. The choice between them boils down to features, how they work etc., but never have to worry about warranty coverage or service from either.
Not sure how RCBS can stay in business with a business model like this.
Thanks. I would appreciate hearing about the experiences folks here have had.
LIMITED LIFETIME WARRANTY
Reloading Press, Die, Manual Case Trimmer or Bullet Mould
Your reloading press, reloading die, manual case trimmer or bullet mould is warranted to be free from defects in material or workmanship for*as long as the original owner owns it. This warranty is extended only to the original consumer purchaser. This warranty excludes any electrical components or products. All RCBS products are intended for non-commercial use by hobbyists. Any other use of these products will void the warranty. Should you believe that your reloading press, die, manual case trimmer or bullet mould is defective in material or workmanship, you must return the reloading press, reloading die, manual case trimmer or bullet mould to Ammunition Accessories Inc. through its Oroville operation (hereinafter "Oroville Operations") postage paid for evaluation. If defective, the product will be repaired or replaced at Oroville Operations' option, at no charge.
Send a dated proof of purchase to Oroville Operations along with the product information and reason for return to:
Ammunition Accessories Inc., Oroville Operations 605 Oro Dam Blvd Oroville, California 95965
Warranty services cannot be provided without meeting the above requirements.
So -
Original owner only - ?
Ship it back to the factory for inspection - ??
RCBS must be kidding. The cost, inconvenience and time lost of shipping a press to them for inspection in order for them to honor their warranty is in my opinion, unrealistic and unprecedented - especially when compared to the other manufacturers of reloading equipment.
Also, if I decide I don't like it for any reason, then want to sell it - no warranty to new owner. Both Dillon and Hornady seem to offer outstanding warranties and support with no restrictions. The choice between them boils down to features, how they work etc., but never have to worry about warranty coverage or service from either.
Not sure how RCBS can stay in business with a business model like this.
Thanks. I would appreciate hearing about the experiences folks here have had.




Comment