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  • GM4spd
    Calguns Addict
    • May 2008
    • 5682

    Internet dropping

    One of my adult kids tried setting up his computer in my house,we have
    Verizon as our ISP. We have no less then four pads ,laptops etc that work
    fine off our router anywhere in the house. His computer keeps
    "Dropping" the signal and will not stay connected. His computer has a
    Note on the desktop that says "This is not a Genuine Windows7 operating
    system,"is there a problem with his operating system,that is causing it
    to not hold the internet? Thanks
  • #2
    NoSpam
    Senior Member
    • Apr 2013
    • 711

    I can confirm that your son's non-genuine Win7 is NOT the cause of the wireless connectivity issues.

    When you said his computer is "dropping the signal and will not stay connected", are you saying he can't connect to wifi at all, or that he is connecting, the internet works briefly, and then it drops the connection?

    Comment

    • #3
      GM4spd
      Calguns Addict
      • May 2008
      • 5682

      Originally posted by NoSpam
      he is connecting, the internet works briefly, and then it drops the connection?
      This is what is happening,I found some you tube help about resetting the
      Wifi card,will try this and see if it helps, Thanks Pete

      Comment

      • #4
        monk
        Veteran Member
        • Jul 2011
        • 4454

        Could be a faulty wireless card or bad drivers. Reinstalling drivers might help.


        NRA Member
        SAF Member


        A tyrant will always find a pretext for his tyranny.

        Comment

        • #5
          pluke the 2
          Senior Member
          • May 2012
          • 1926

          you out in the boonies? first issue is verizion as the isp. if you cant get around that then youll have to deal with it. so reinstalling drivers are the easiest and cheapest first step. second step is to hardwire connect into the router. third step is to buy a replacement wireless card. fourth step is to buy a new router. and the first and last step is to get a new isp.

          where we have our house is the boonies, temecula, ca, we got verizion wireless as our isp and our hardwire bandwith we pull down is so low with all the devices connected, our wireless devices are connected but lose connection all the time, and due to the size of the house and infrastructure were sol.

          but if you eliminate your connection issue/drivers and hardware, you'll know the source is the isp
          Last edited by pluke the 2; 10-02-2013, 7:31 AM.

          Comment

          • #6
            NoSpam
            Senior Member
            • Apr 2013
            • 711

            If the wireless card is an internal card, you can skip reseating it because if it were improperly seated, Windows wouldn't be able to use it. I would try to find an updated driver for it.

            Where is the PC located? Is it on the floor under a desk? If so, put the PC on top of the desk and test wifi again. Is the PC next to any electromagnetic or wireless devices such as a subwoofer or cordless telephone?

            Comment

            • #7
              the86d
              Calguns Addict
              • Jul 2011
              • 9587

              Could the driver require WiFi encryption to be done though proprietary software?

              Did you enter the WiFi encryption key/code into software, or Window's interface?

              If it only authenticates after login and Windows is fully up, then the drive might not be loading before it asks you to validate?

              Comment

              • #8
                Ricky-Ray
                Veteran Member
                • Jan 2010
                • 3161

                Is the wireless card connecting to the router and then losing connection to it and then reconnecting? If so could try updating the drivers and see if that helps. If not could be the wireless card is failing and you need to replace it.

                If it turns out to be the card and your looking to get a replacement one I have a used Netgear USB wireless adapter I can sell you. I bought last year to use on a desktop for just a few months before it died and we wound up getting a new computer with a wireless card built in so I don't need it anymore.
                Ray

                "If you lead your life the right way, the karma will take care of itself. The dreams will come to you." - Randy Paush, Carnegie Mellon University

                Comment

                • #9
                  the86d
                  Calguns Addict
                  • Jul 2011
                  • 9587

                  If it is USB... is the USB connector busted/loose?

                  Comment

                  • #10
                    MrBlond
                    Member
                    • Jun 2010
                    • 338

                    The new iTunes interferes with wifi connections.

                    Comment

                    • #11
                      catmman
                      CGSSA Coordinator
                      • Jun 2012
                      • 455

                      I would pull off encryption and try it with mac filtering if you live close to others and are worried about security. If not just pull it off and make it open and see if it is stable. I would also try updating the NIC drivers in the laptop. See if the problem goes away with encryption off. I would also place two devices side by side and see if the reception on the laptop is bad. I have see the wires running in the screen as the antenna on some models disconnected or not plugged in correctly.
                      sigpic

                      Comment

                      • #12
                        NastyNate
                        Senior Member
                        • May 2012
                        • 1697

                        Originally posted by pluke the 2
                        you out in the boonies? first issue is verizion as the isp. if you cant get around that then youll have to deal with it. so reinstalling drivers are the easiest and cheapest first step. second step is to hardwire connect into the router. third step is to buy a replacement wireless card. fourth step is to buy a new router. and the first and last step is to get a new isp.

                        where we have our house is the boonies, temecula, ca, we got verizion wireless as our isp and our hardwire bandwith we pull down is so low with all the devices connected, our wireless devices are connected but lose connection all the time, and due to the size of the house and infrastructure were sol.

                        but if you eliminate your connection issue/drivers and hardware, you'll know the source is the isp
                        You should contact customer care and ask about a booster. It's basically a repeated that VZ loans you and amplifies the signal in your house for better performance.

                        They are issued all the time in remote or rural areas.

                        GL
                        -NN

                        Comment

                        • #13
                          NastyNate
                          Senior Member
                          • May 2012
                          • 1697

                          OP, if youre other devices are using the same connection, without issue, it is not your ISP. It is the device.

                          Try to tether a phone to it, if you have the same issues with tethering, I would start looking at your onboard wi-fi adapter.

                          Another way to prove that its not your ISP is to take it to a starbucks to see if you get the same issues with their wi fi.
                          -NN

                          Comment

                          • #14
                            the86d
                            Calguns Addict
                            • Jul 2011
                            • 9587

                            Originally posted by catmman
                            I would pull off encryption and try it with mac filtering if you live close to others and are worried about security. If not just pull it off and make it open and see if it is stable. I would also try updating the NIC drivers in the laptop. See if the problem goes away with encryption off. I would also place two devices side by side and see if the reception on the laptop is bad. I have see the wires running in the screen as the antenna on some models disconnected or not plugged in correctly.
                            Everyone can bypass MAC filtering, even on a Windows box with most standard NIC drivers, once you have a known-good-MAC. THAT is a cake-walk.

                            Change WiFi channels manually to see if it improves?

                            The problem is that is very easy currently to disassociate anyone from an AP/router. This might be the issue, kiddie playing games with your connection and nothing can be down about it.

                            Try changing to a harder/different WPA2 code like "Thi$might+ake$s0met!m3+0Crack,uħs", and see if the issue persists.

                            I had one NIC that wouldn't connect to WPA2, a replacement card was like $5-$12 on eBay... and it has been static on the network since.
                            Last edited by the86d; 12-07-2013, 6:53 AM.

                            Comment

                            • #15
                              catmman
                              CGSSA Coordinator
                              • Jun 2012
                              • 455

                              Originally posted by the86d
                              Everyone can bypass MAC filtering, even on a Windows box with most standard NIC drivers, once you have a known-good-MAC. THAT is a cake-walk.

                              Change WiFi channels manually to see if it improves?

                              The problem is that is very easy currently to disassociate anyone from an AP/router. This might be the issue, kiddie playing games with your connection and nothing can be down about it.

                              Try changing to a harder/different WPA2 code like "Thi$might+ake$s0met!m3+0Crack,uħs", and see if the issue persists.

                              I had one NIC that wouldn't connect to WPA2, a replacement card was like $5-$12 on eBay... and it has been static on the network since.
                              Yes everyone can bypass mac filtering and you can also change your subnet and ip range but it is still a layer of security in place while you troubleshoot an intermittent connection issue. I don't understand how a harder WPA2 code would solve a problem if there is a driver or encryption issue.

                              Don't know what you mean by a question mark after change wifi channels. If the problem is in the 2.4 ghz range, cordless phones, alarms, microwave overns, baby monitors and bluetooth interfere with those freqs.
                              sigpic

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