Dummy needs help

[Manolito]

I have a 2010 HP Pavillion and a HP laser jet M1217nfw MFP printer. I was using them together on a wireless network and then no connectivity. I have had the printer for 1 year so I load the driver from the CD no joy can not load. I down load the driver from HP and I get an error NT 4.0 drivers blocked. I thought NT 4.0 drivers were old?

I am guessing so I disabled windows fire wall no joy My wifes computer talks to the printer and works well so I think it my computer.

Any thoughs or ideas would be greatly appreciated. I am a user not a computer guy.

control p;anels can p;ing and recognize printer but not load the driver.

Thanks

Bill

[bigbearbear]

Delete/remove the current printer you have from your "Devices and Printers" folder. Just right-click and remove device.

Then right-click in "Devices and Printers" folder and choose to "Add a printer". There's also a "Add a printer" button on the top of the folder. Select to add a network printer and let Windows does its thing.

It should detect your printer, or you might need to enter the printer's IP address manually.

If the Add a Printer wizard cannot find a proper driver for you, the HP Universal Printer Driver. You'll find it if you google, download the correct version for your OS and it should work.

[texas_law_dog]

If you have Vista, there are issues with some HP printers. You may need to remove the printer from the registry before reinstalling.

Not something I would recommend to someone who isn't confident with their computer skills. You can do some damage editing the registry. Sorry this isn't more helpful.