I hate malware!

[AetiusAbove]

My laptop has somehow been infected with the rouge malware Antivirus Soft.
it even shut down my Mcafee. I restarted in safe mode and ran a full scan with Mcafee and nothing.

I wonder if I should just buy a new laptop and use the infected one for target practice.

[Javi]

I recommend "Malwarebytes" & "Super anti-spyware". Both free and they removed some viruses from my laptop.

[skale240]

If malwarebytes or super antispyware doesn't clean it up try combofix.

[billd]

Also go check out www.bleepingcomputer.com they have some other good utilities to deal with malware.

[Rivers]

Make sure you shut off System Restore first, then boot into Safe Mode to run the utilities. If you can download the installers onto a clean flash drive, install them before booting into Safe Mode and update their definitions, either via web or downloaded from the developer sites. SuperAntiSpyware is good stuff despite having the world's stupidest name. Good luck.

[triggs75]

Sounds like you need to do a clean re-installation of your operating system if you truly want to get everything out and for it to perform the same as it did in the beginning.

Chad

[NSR500]

1. Boot with Linux live CD
2. Backup important documents to external HDD
3. Format HDD
4. Image with Linux
5. ????
6. Profit

[dad1]

You'll need http://usa.kaspersky.com/store/all-products to get rid of that.

[G1500]

Make sure you shut off System Restore first, then boot into Safe Mode to run the utilities. If you can download the installers onto a clean flash drive, install them before booting into Safe Mode and update their definitions, either via web or downloaded from the developer sites. SuperAntiSpyware is good stuff despite having the world's stupidest name. Good luck.

No Apple plug?

[Rivers]

No Apple plug?

Nope, and it took all of my self control to stay quiet. Actually, when someone has a problem with anything, probably the last thing they want to hear is some rant about how something else is better or what a POS their broken (whatever) is. (And I'm not saying anything specific to this OP or his computer.) I figure if I'm going to add anything, be as constructive as possible to help him get his problem resolved. Rest assured, anyone who gets to experience enough problems with a product - any product - will start looking for alternatives.

[jonyg]

Also go check out www.bleepingcomputer.com they have some other good utilities to deal with malware.

+1
Go for combofix off bleepingcomputer.com. It's going to feed an extra report out. Grab someone who knows a good amount about computers to read that.

In my experience, nothing works better than combofix.

[paul0660]

Nope, and it took all of my self control to stay quiet. Actually, when someone has a problem with anything, probably the last thing they want to hear is some rant about how something else is better or what a POS their broken (whatever) is. (And I'm not saying anything specific to this OP or his computer.) I figure if I'm going to add anything, be as constructive as possible to help him get his problem resolved. Rest assured, anyone who gets to experience enough problems with a product - any product - will start looking for alternatives.

Welcome to adulthood. Seriously. Self control around here is rare.

[Yugo]

Sounds like you need to do a clean re-installation of your operating system if you truly want to get everything out and for it to perform the same as it did in the beginning.

Chad

this is the best way!

[paul0660]

this is the best way!

But usually unnecessary!

[pogie45]

Run system restore & restore to an available date before you got the malware. Check your system. Run the ESET online scan (free) & the Microsoft Safety scanner (online & also free.) After your malware is removed. Turn off system restore to clean up your restore points, including the ones with the malware. restart & turn system restore back on.