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  • Shady
    Veteran Member
    • Mar 2010
    • 3413

    ipod question

    my ipod turns on with unhappy face

    is there a way to get the files off of it ,,,
    its like 6 years of music
  • #2
    JDay
    I need a LIFE!!
    • Nov 2008
    • 19393



    Resolution

    In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.

    If you cannot force your iPod into disk mode and restore it, then your iPod is in need of service. Set up an iPod Service Request or make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation:

    1. Go to http://www.apple.com/retail/storelist/.
    2. Choose an Apple Store location.
    3. Click the Reserve link under Genius Bar.
    4. Choose iPod.
    5. Select your desired reservation date and time.

    For an easy to follow QuickTime movie, view the Troubleshooting & Extras section of the iPod Tutorials at www.apple.com/support/ipod/tutorial.
    Oppressors can tyrannize only when they achieve a standing army, an enslaved press, and a disarmed populace. -- James Madison

    The Constitution shall never be construed to authorize Congress to prevent the people of the United States, who are peaceable citizens, from keeping their own arms. -- Samuel Adams, Debates and Proceedings in the Convention of the Commonwealth of Massachusetts, 86-87 (Pearce and Hale, eds., Boston, 1850)

    Comment

    • #3
      ChrisTKHarris
      Veteran Member
      • Sep 2009
      • 4203

      I had a couple of iPods go bad and display a sad face. The HD had failed and was unable to be repaired.
      Don't let the name fool you...

      Comment

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