Blue screen computer

[vega]

My desk top computer will just give me a blue screen and says:
STOP: c0000135 {Unable to locate component}
This appilcation has failed to start because winsrv was not found. Re-installing the application may fix this problem.

Posting on another computer.

Help please.....

[vega]

Nope.
It says: multi (0) disc (0) partition.......
then go back to blue screen.

[The Fugitive]

your screwed. stop looking at porn. j/k

Try unplugging the harddrive ide/sata and power for it. Make sure its off first of course. Plug it back in and turn on the computer. Sometimes it works, I have done it. But will only work a couple times. My suggestion, if it does work, go buy a new hard drive quick and throw windows on it and take your old one and transfer your files over. you will lose your programs though.

Do you know if you had virus before this? pop ups? anything unusual? or it happen out of the blue?

[JDay]

http://support.microsoft.com/kb/885523

Cause

This problem may occur if all the following conditions are true:

* T.V. Media (TvMedia.tvmbho) from Total Velocity Corporation is installed on your computer.
* You have not installed Critical Update 885523.
* You tried to install Windows XP SP2.

A compatibility issue between the Windows XP SP2 installer and a third-party advertising program that is named T.V. Media can cause this problem. The problem occurs when you have T.V. Media installed on your computer, and you try to install Windows XP SP2. You receive a Stop error when you restart your computer, and the installation process fails. You can prevent this problem by removing T.V. Media or by installing Critical Update 885523 before you install Windows XP SP2.

Resolution

Update information
Critical Update 885523 is now available on the Windows Update Web site and through the Automatic Updates feature. Critical Update 885523 prevents this problem by addressing the compatibility issue. This update is only offered through Windows Update and Automatic Update to users who have T.V. Media installed. You do not have to install this update if T.V. Media is not installed on your computer.

This update is primarily intended for users of Windows Update and Automatic Updates who may not realize that they have T.V. Media installed on their computers. If T.V. Media is installed on your computer, Windows Update and Automatic Updates will not offer Windows XP SP2 until you install Critical Update 885523.

If you encountered this Stop c0000135 error message after you installed Windows XP SP2, see the “More Information” section for instructions on how to recover your system. Follow the guidelines in this section to prevent this problem from repeating.
Automatic Updates
Critical Update 885523 will be offered as a critical update to Windows XP before the installation of Windows XP Service Pack 2 if T.V. Media is installed on your computer. No special steps are required. Just accept the update, and then let it install. This update is only offered if T.V. Media is currently installed on your computer.
Windows Update Web site
When you visit the Windows Update Web site, Update 885523 will be offered as a Critical Update and will be automatically selected if T.V. Media is installed on your computer. Click Install, accept the end-user license agreement (EULA), and then let the update install. This update is only offered if T.V. Media is currently installed on your computer.

As soon as installation is finished, and you have restarted your computer, return to the Windows Update Web site and re-scan your computer. You will be offered Windows XP Service Pack 2 and can continue with this critical installation.

You need to install this.

http://www.microsoft.com/downloads/details.aspx?amp;displaylang=en.&familyid=65875203-CF1B-4D32-8F32-E00D004659F6&displaylang=en

To resolve the Stop c0000135 error after it has occurred and to remove T.V. Media, follow these steps.
Back to the top

Step 1: Use Recovery Console to remove Windows XP SP2
Remove Windows XP SP2 from your computer by using Recovery Console. For additional information, click the following article number to view the article in the Microsoft Knowledge Base, and then see the “Use Recovery Console” section:
875350 (http://support.microsoft.com/kb/875350/ ) How to remove Windows XP Service Pack 2 from your computer
Back to the top

Step 2: Remove T.V. Media or install Critical Update 885523
Use one of the methods in the "Workaround" section to remove T.V. Media or to install the Critical Update 885523 compatibility fix. For more information about installing Critical Update 885523, see the "Resolution" section.
Back to the top

Step 3: Reinstall Windows XP SP2
After you have removed T.V. Media or installed the Critical Update 885523 compatibility fix, reinstall Windows XP SP2. To do this, visit the following Microsoft Web site:
http://support.microsoft.com/default...S;windowsxpsp2 (http://support.microsoft.com/default...s;windowsxpsp2)


The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

[JDay]

or just drop it off with the geeks.. you may even get your old files out of it..

http://www.geeksquad.com/

Geeksquad is a joke, a ripoff and a scam (their employees are not real computer techs). If if does what that support article says he won't lose his files anyway. And he can always stick the drive in his other computer to copy them off if need be.

http://geeksquadscam.com/

http://consumerist.com/2006/08/geek-squad-gouges.html

http://www.ripoffreport.com/Computer-Service-Repair/Geek-Squad-Best-Buy/geek-squad-best-buy-ripoff-s-gf5e9.htm

http://best-buy.pissedconsumer.com/best-buy-geek-squad-rip-off-s-20090907156665.html

[msand951]

Did you try to reinstall everything. Just basically erase everthing and start fresh. If thats doesnt work. You might have to change the hardrive.

[JDay]

Did you try to reinstall everything. Just basically erase everthing and start fresh. If thats doesnt work. You might have to change the hardrive.

There is no need for any of that, if you look above you'll see I posted a link to the KB that has the fix. This is a known issue.

[choprzrul]

Put in your original XP cd and reboot. DO NOT reinstall windows. Choose the "R" option to go into repair console. Once there, once there you will probably be in the c:\windows directory. type cd .. (space between the "d" and the first ".") and hit enter. Now do these steps:

C: CD ..
C: ATTRIB –H C:\boot.ini
C: ATTRIB –S C:\boot.ini
C: ATRIB –R C:\boot.ini
C: del boot.ini
C: BOOTCFG /Rebuild
---- must use /FASTDETECT as an OS Load Option
----Load Identifier = Microsoft Windows XP …
C: CHKDSK /R/F
C: FIXBOOT

This will rebuild your boot sector and repair windows OS files. It is not a 100% fix for everything under the sun, but I have used it many time to recover from BSOD conditions. It is non-destructive so it is not going to screw up your files and programs like reinstalling windows will do.

[JDay]

Boot.ini is not messed up, its bluescreening after it starts to load into safe mode. Thats why he said it bluescreens after that point when trying.

[omenicious]

Try Knoppix download here. It's a bootable Linux rescue tool kit. Grab all of your files from your hard drive and save to a flash drive. If you aren't worried about reinstalling programs, this is probably the fastest fix. Reinstall Windows and start fresh.

[omenicious]

You can find a lot of other diagnostic tools and bootable discs available for free here.

[JDay]

wow... they sure do a lot of business for being so f'd up.. I guess I would have been inclined to just replace it then..

Well you know what they say about a fool and his money.

[rrg35]

hard drive crash

[vega]

Thanks for all the replies. Will give feed back once I look into it.

[Sh00tFurst]

Just give it a couple of whacks and you should be GTG.