Verizon sucks

[Charliegone]

Yup it's a rant. I mean I can't put it any simpler. I've been having major headaches with dsl for a freaking month (frequent disconnects, low download/upload, phone line goes dead, etc). 3 techs and numerous hours on the phone and no one knows what the hell is wrong with my line. Then they ask me to call Voice...guess what they want? Money. Yup 90 something dollars to "take a look." Hell I even asked them to install a freaking NID box (which I'm told should be free, my house has old style box) and they won't do it! Hell they don't want to do a damn thing. Pretty much had it with them. I'm thinking of just going cable with the phone and already am going with cable internet and it cost the same as Verizons crappy dsl (which only gets me max 3mb down, more like 1.5, while with roadrunner I'd get 10mb), verizon is just a major pain in the *** to deal with. Crappy customer service. Don't get Verizon, you will regret it. Ok rant off and back to the regular schedule programming.

[Vin496]

I thought Verizon was the holy grail, and if we all had them our lives would be complete.

[bcrich]

My contract is due in feb, Cant wait to dump them! I agree they suck!

[tmncali]

Yup it's a rant. I mean I can't put it any simpler. I've been having major headaches with dsl for a freaking month (frequent disconnects, low download/upload, phone line goes dead, etc). 3 techs and numerous hours on the phone and no one knows what the hell is wrong with my line. Then they ask me to call Voice...guess what they want? Money. Yup 90 something dollars to "take a look." Hell I even asked them to install a freaking NID box (which I'm told should be free, my house has old style box) and they won't do it! Hell they don't want to do a damn thing. Pretty much had it with them. I'm thinking of just going cable with the phone and already am going with cable internet and it cost the same as Verizons crappy dsl (which only gets me max 3mb down, more like 1.5, while with roadrunner I'd get 10mb), verizon is just a major pain in the *** to deal with. Crappy customer service. Don't get Verizon, you will regret it. Ok rant off and back to the regular schedule programming.

PM me your telphone # I'll take a look at it.
P.S. I am a Verizon DSL/HSI Field Tech.

[Seesm]

I have them for my phone service and had it for over 10 yrs will good success... But no computer dsl connection dealio.

[hoozaru]

my verizon DSL just died on Wednesday (first time in 5 yrs), they are coming over today

[Acorn556]

IKabout their interet service but theirphone service KICKS AT&T OUTTA THE GAME!

[caduckgunner]

I say F verizon also. I've been having problems with my DSL since Wednesday. I called tech support (in India of course) and they guy says he will send someone out Friday.Well they came on Thursday when no one was home, and now they won't come back out to Monday. So I call last night, spend over an hour talking to them (on my cell phone) and asking not to be transferred to India, wanting someone there on Friday. After spending an hour on my cell phone, they transferred me to India again, and tell me the repair dispatch center is closed. So this morning, my phone line is dead. I call them again, and am still told Monday. I've had enough of there crappy service. I need the internet so I can work from home, and instead I am going to have to drive 45 miles into work this weekend, because verizon can't get someone to my house when they said they would. Looks like I will be changing over to Charter Communications for phone and internet. Screw you verizon. Maybe I will be getting an iphone now.

[JDay]

Your problem is you have DSL and not FiOS.

[double_action]

^ This.

[hoozaru]

Your problem is you have DSL and not FiOS.

they don't offer FIOS in many areas, for example mine!!

something must happened on wednesday, looks like I am not the only one who had problems since then.

The tech did not show up today, but my DSL is back.

[Rob454]

I thought Verizon was the holy grail, and if we all had them our lives would be complete.

Sort of like Obama huh?

[Charliegone]

PM me your telphone # I'll take a look at it.
P.S. I am a Verizon DSL/HSI Field Tech.

Sure thing bro, but I'm still switching to cable (I mean 10mb compared to 3mb for the same price). My phone line for some reason just goes out and blam! no dial tone. Thanks.

[Charliegone]

Your problem is you have DSL and not FiOS.

Unfortunately, they do not offer it at my location. For the most part my beef is with the customer service. They never get anything right or put on me hold for 1hr (I really hate that). The tech that has come over my house did install a filter at the box, but no luck, still goes out or slows down considerably from the advertised speed. I have installed brand new freaking phone lines, nothing! I or neither Verizon knows what's going on. This also just started happening recently. Don't know why the phone just dies and has no dial tone. I have heard that Squirrels can do a number on phone lines, but I haven't seen many lately.

[tmncali]

Charliegone, I PM'd you.