Avoid HP computers

[Black Majik]

LOL, reminds me of this thread...

http://sigforum.com/eve/forums/a/tpc/f/630601935/m/514100691

[JimmyD]

I bought my thinkpad when it was still IBM about 5 years ago!! Great customer service and I get to talk to real Americans!! Its old still runs like a champ, and I treat it rough too!

My family also owns a X60 tablet and an X40 tablet, zero problems there. I have another friend who owns TWO x41s!

From what I can tell, Lenovo has gone down a LITTLE bit, but I'm pretty sure the customer service is still in the USA and provides very good support!

[F4E Phantom]

this laptop,a HP Pavilion needed to be sent back 2 times. Luckily I bought the SC at Best Buy.

[Brianguy]

My dv9000 had a couple problems. The mobo died in 11 months but it was covered under warranty and was fixed within a week. There was a problem with the screen hinge and since it was a defect, it was fixed for free. Each time I needed to send it in, I was sent an overnight box overnight. Understanding their India tech support is my only problem with HP. After almost 3 years of use, I couldn't be happier with my laptop.

[OlderThanDirt]

We used to buy Dell computers as a government contractor, which gave us a bunch of extra perks. Dell quality control seems to have declined and they load their computers with tons of cr@p. So, we have been experimenting with other options.

We now build all our desktops and have virtually no problems. We don't need no stinking customer support, although we keep plenty of beer in the fridge just in case. Assembling a computer doesn't take very long, the configuration is exactly what you want with no wasted hardware, and there is no junk software. These computers do exactly what they are designed for; crunching numbers, processing sonar imagery, processing underwater video and photographs and producing very large graphics files.

For laptops, we have been using Apple and Sony as we phase out the last of the Dell computers. We tried HP; MAJOR FAIL. One failure almost right out of the box, and another within a matter of months. The last two Dell laptops (XPS) had horrible graphic card heat problems and eventual graphic card and/or motherboard failure: FAIL. Sure, after talking to some nice Indians we got the computers repaired or replaced, but we want reliability (time jerking off your computer is lost money, sort of like what I'm doing now on Calguns). The Apple laptops have a few quirks that we have had to work through in order to accommodate some software that we use, but have been 100 percent reliable. The Sony VAIO laptops have also been 100 percent reliable, although the one I bought three years ago has a noisy graphics card fan that should be replaced. Since I only use it offshore, its still fine.

I can't say anything about customer support for Apple or Sony since we haven't had to call them, yet.

[locosway]

So how do you deal with the Sony rootkits?

[JDay]

For laptops, we have been using Apple and Sony as we phase out the last of the Dell computers. We tried HP; MAJOR FAIL. One failure almost right out of the box, and another within a matter of months. The last two Dell laptops (XPS) had horrible graphic card heat problems and eventual graphic card and/or motherboard failure: FAIL. Sure, after talking to some nice Indians we got the computers repaired or replaced, but we want reliability (time jerking off your computer is lost money, sort of like what I'm doing now on Calguns). The Apple laptops have a few quirks that we have had to work through in order to accommodate some software that we use, but have been 100 percent reliable. The Sony VAIO laptops have also been 100 percent reliable, although the one I bought three years ago has a noisy graphics card fan that should be replaced. Since I only use it offshore, its still fine.

I can't say anything about customer support for Apple or Sony since we haven't had to call them, yet.

Apple and Sony both suck when it comes to customer support and I know for a fact Apple doesn't have business support. The problem you had with both HP and Dell is that you were purchasing consumer class machines and not their business class which are far superior. Take a look at these and I bet you'll be pleased.

http://www.hp.com/sbso/index.html

[radioactivelego]

Please stop buying them so I don't have to reformat your computer with a virgin copy of XP because your $400 computer was really $800 before they were paid $5-20 per computer to put ****ty bloatware on the thing. Add up the difference and you will understand why it takes 4 minutes for a boot.

[OlderThanDirt]

So how do you deal with the Sony rootkits?

Rootkit removal tool.

[OlderThanDirt]

Apple and Sony both suck when it comes to customer support and I know for a fact Apple doesn't have business support. The problem you had with both HP and Dell is that you were purchasing consumer class machines and not their business class which are far superior. Take a look at these and I bet you'll be pleased.

http://www.hp.com/sbso/index.html

HP and Dell computers were purchased through business class on corporate accounts. Still not pleased.

[JDay]

HP and Dell computers were purchased through business class on corporate accounts. Still not pleased.

That XPS you mentioned is not a business class Dell.

[srslyguyzwtf]

Every HP Product I have had has been very solid. When my wife was looking for a laptop she wanted on like my HP but we couldn't find one. She ended up getting a Dell and 6 months later the screen died.

One really annoying thing with HP though, is every new computer they sell is so preloaded with BS that you have to a format of a fresh OS just to have it running like it actually should. When I pay $700 for a damn laptop I don't a bunch of useless ad crap hogging all my systems resources!

Dell on the other hand had maybe a AOL link on the desktop and that was it. I was very impressed when I fired her laptop up for the first time.

The HP junk didn't get in my way to much since I just formatted it and put a new copy of vista (now running 7) on it.

[OlderThanDirt]

That XPS you mentioned is not a business class Dell.

I could be wrong about the specific model. All of our computers from Dell had to be purchased from their business series computers to get the federal government contractor rate and required warranty.

[JDay]

I could be wrong about the specific model. All of our computers from Dell had to be purchased from their business series computers to get the federal government contractor rate and required warranty.

Naw, just have to buy them through their government sales division. They'll still sell you anything.

[OlderThanDirt]

Naw, just have to buy them through their government sales division. They'll still sell you anything.

Naw, ordered through the business website, which definitely limited the selection of models. Either way, the last several computers ordered through Dell pretty much sucked, which was disappointing given the number of Dell computers we had purchased over the years. In Dell's defense, Bill Gates (and his software) sucks!