On Tuesday, someone managed to hack my mobile banking Wells Fargo app, change all my log on and contact information, then transfer $2500 from my savings to their account. I discovered this after I found I was locked out of my mobile banking, and called the bank to see what was up. They transferred me to the fraud department and that's when I found out what happened. While it is all taken care of now, and I will be reimbursed after an investigation, they recommended that I get every device I have ever used to log into online banking scanned for viruses, malware, spyware. I have two android cell phones, an ipad and a laptop, that I have used to log onto my account. The phones are from two different service providers. Yesterday I took my S5 to sprint and asked to have it scanned for viruses, etc. The guy told me that cell phones don't get viruses, malware, spyware. that anything on my phone would show up on my apps page. Uh...ok. I'm not tech savvy enough to know any better. The S5, and laptop are provided by my employer, and I have them looking into what can be done with the phone. Our IT guy just did a remote scan on the laptop and said my system looks good. In the mean time I wanted to ask here what kind of threats I should be looking out for on my devices. What can I do or should I have done?
How could someone get my log on information for my online banking account? I am very careful about my log on info. I have never shared it with anyone or written it down anywhere, ever.
How could someone get my log on information for my online banking account? I am very careful about my log on info. I have never shared it with anyone or written it down anywhere, ever.

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