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Super bummed out right now
So last week I posted about an RS Regulate mount and wanted to get opinions on it. Opinions were good so I went to RS website and ordered from one of their vendors. I ordered the 1st gen ak/t1 mount.
Wednesday I got a pacage and I received only the top section of a gen2. So I hit the vendor up and they acknowledged their mistake and instead of returning the top section of the gen 2,and waiting on the right set up, I opted to just pay the difference and get the bottom of the more expensive gen2.
So they expedite shipping priority 2 day , and tell me it will arrive by saturday. No tracking provided over the phone. I emailed almost immediately asking for tracking but I either missed them or them or they just didn't respond.
I take half a day off work on Friday just in case it came early and was home by noon. My wife was home until 1030. so at this point I'm a little bummed out but I understand it might take an extra day.I go to work on Saturday and again take half a day off. Come home and still no package. I sent the company a short somewhat nasty email stating I hadn't recieved my mount yet, And WTF. The owner responded and kept it professional, at this point telling me they disabled signiture confirmation and provided the tracking number that shows it delivered to Elk Grove at 11 am friday. So at this point, I don't know what to do. I don't understand why (if delivered here) it wouldn't have been in my parcel box on the street. I contacted several neighbors asking if they'd recieved it by mistake , no dice. Why the H E double hocky sticks would they disable sig confirmation, especially without telling me?Where the hell is my mount??
So last week I posted about an RS Regulate mount and wanted to get opinions on it. Opinions were good so I went to RS website and ordered from one of their vendors. I ordered the 1st gen ak/t1 mount.
Wednesday I got a pacage and I received only the top section of a gen2. So I hit the vendor up and they acknowledged their mistake and instead of returning the top section of the gen 2,and waiting on the right set up, I opted to just pay the difference and get the bottom of the more expensive gen2.
So they expedite shipping priority 2 day , and tell me it will arrive by saturday. No tracking provided over the phone. I emailed almost immediately asking for tracking but I either missed them or them or they just didn't respond.
I take half a day off work on Friday just in case it came early and was home by noon. My wife was home until 1030. so at this point I'm a little bummed out but I understand it might take an extra day.I go to work on Saturday and again take half a day off. Come home and still no package. I sent the company a short somewhat nasty email stating I hadn't recieved my mount yet, And WTF. The owner responded and kept it professional, at this point telling me they disabled signiture confirmation and provided the tracking number that shows it delivered to Elk Grove at 11 am friday. So at this point, I don't know what to do. I don't understand why (if delivered here) it wouldn't have been in my parcel box on the street. I contacted several neighbors asking if they'd recieved it by mistake , no dice. Why the H E double hocky sticks would they disable sig confirmation, especially without telling me?Where the hell is my mount??
excellent company to do business with. Mount is awesome too.
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