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JT distributing/Double Star poor customer service

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  • #16
    magmaster
    Member
    • Mar 2006
    • 200

    I did ask her my options and I was given none, she never replied again. So I feel as they don't want to do anything for me. So my way to get back was to blast their company on the internet here and on arf.com. Maybe they'll change their attitude for the next guy.

    I mean I can agree with what she said but I still wasn't happy that they didn't offer any sloutions. I tried soaking it in oil overnight and it still has this chaulky grey color. The texture is very rough to the touch and the color doesn't match any of my uppers (she said that they do) and I'm not happy about it. But I have decided that this will be a beater for me that I could care less if it gets scratched up and looks like crap, why not it already does!

    Comment

    • #17
      stator
      Senior Member
      • Oct 2002
      • 850

      It is hard to tell by the photos alone, but it appears to me you need to get that exchanged pronto. Both Feds and our state has laws regarding tampering with a firearm serial number. In CA, it is a felony to do so.

      With such a very light strike, normal wear will make it appear that you have tampered with it. Chemical etching does not count (particularly in CA with Iggy).

      I have to say that I would not be caught dead with that in CA, fixed mag regardless.
      **
      3 Rules of Skeet: Head on the gun, eye on the target, and proper lead
      M1a - If you can see it, you can hit it
      Friends don't let friends vote demorat

      Comment

      • #18
        CrazyGunner
        Junior Member
        • Jan 2006
        • 41

        I agree, that looks like a poor finish. Ill pay you $75 for it if you dont want it.

        Comment

        • #19
          magmaster
          Member
          • Mar 2006
          • 200

          No thanks its a beater now. I'll just order another one from Stag next time

          Comment

          • #20
            xenophobe
            In Memoriam
            • Jan 2006
            • 7069

            Double Star does not ship receivers to California, and that's most likely the reason why they won't do anything for you. As for the barrel issue, California has put a nationwide backorder on barrels from EVERY manufacturer and reseller, and everyone down the chain gets "you'll have it in 1-3 weeks" and they can only tell you what their manufacturers tell them. Even Stag doesn't have any barrels in at the moment, and if you placed an order for one of their upppers, you'd be waiting weeks.

            As for the receivers... the first picture is of the LAR cut. The second is the JVP. Quality with the JVPs isnt' a concern. They're visibly different from the LAR cuts, but that's only superficial. For the overall cut quality, the JVP is slightly nicer than the LAR. I've handled dozens of both of them. The LAR looks nicer, but the JVP is cut nicer. *shrug* They're both excellent receivers that will work just fine. I agree that the pen-etched serial number isn't as nice as a stamped one, but is completely legal. It is far more legible in person and meets ATF requirements. It's just not very pretty. Just build it up and enjoy, it'll make a as great a rifle as you can build.

            If you want a 'pretty' receiver, I would avoid anything by LAR, LMT or JVP and search for a CMT cut. I don't particularly like the stupid deer on the Stags, but their overall cut quality is better, though the Doublestars are finished nicer. The CMMGs have a nice black finish, but the overall cut isn't quite as nice as the CMTs (being VERY anal) and it's just superficial.

            ALL of these receivers will build an equally accurate and nice rifle, as long as you're using the same components...

            My reference in case you want to 'shop' around:


            LMT = LMT, Lauer, DS Arms, PWA, Eagle, Knights Armament, Barrett, Bushmaster (L prefix)
            CMT = Stag, RRA, High Standard, Noveske, (new) Century, Global Tactical, CLE, S&W, Ratworx, MGI, Wilson Tactical, Colt (CM prefix)
            LAR = LAR, Bushmaster, Ameetech, DPMS, CMMG, Double Star, Fulton
            JVP = Double Star, LRB
            MMS = Mega, GSE, Dalphon, POF, Alexander Arms,
            Olympic = Olypmic, SGW, Tromix, Palmetto, Dalphon, Frankford, (old) Century
            Sun Devil = forged billet receivers
            Superior Arms = forged

            Comment

            • #21
              kantstudien
              Senior Member
              • Oct 2005
              • 1795

              I am not sure what you want them to do? Have you send them your receiver so they can swap it out with one of a different serial number? Then you will be out another DROS fee and possibly FFL transfer fee. Have them make a "special" receiver for you with the same serial number after receiving yours and destroying it? What do you want them to do?

              Comment

              • #22
                magmaster
                Member
                • Mar 2006
                • 200

                I asked them if it could be done in another email and it was never replied to. I think they are done with me now, they haven't replied to any emails after the one I have posted on here. If the situation changes I will let everyone know

                Comment

                • #23
                  vrylak
                  Member
                  • Dec 2005
                  • 495

                  sinking down another $60-$80, FFLs DROS shipping, wouldn't be economical, costs as much as another lower. Just keep it as a beater or don't use it, afterall that one is very unique in itself, not a regular run of the mill lower with stamped s/n, besides Teresa already mentioned that the finish is mil-spec compared to the other DS lowers that are teflon coated, so another thing to add to its uniqueness. Just get another AR lower or an AK receiver.

                  Good luck.
                  Always be in Doubt.

                  Comment

                  • #24
                    elsolo
                    Veteran Member
                    • Jan 2006
                    • 4798

                    Spray paint it camo

                    Comment

                    • #25
                      PeteyG
                      Junior Member
                      • Dec 2005
                      • 36

                      Originally posted by kantstudien
                      I am not sure what you want them to do? Have you send them your receiver so they can swap it out with one of a different serial number? Then you will be out another DROS fee and possibly FFL transfer fee. Have them make a "special" receiver for you with the same serial number after receiving yours and destroying it? What do you want them to do?

                      ABSOLUTELY INCORRECT. NEW DROS and FFL FEES NOT REQUIRED IN THIS CASE.

                      I had a Superior arms lower that was absolute crap, one of the Front pivot bosses was bent, the reciever had some deep scrathes that were there before anodizing. I was not happy at all I contacted Superior they told me ship it directly to them and they would repair if possible or replace it, they Shipped me directly to my house a Brand new one with a different serial number. Because according to FEDERAL LAW it is legal to ship any firearm directly to the Manufacturerer WITH OUT using an FFL on either end of the transfer. I was only out the cost of shipping it to them.

                      I have since traded that reciever for a Double Star that looks awesome in comparison to the one you posted.

                      Pete

                      Comment

                      • #26
                        artherd
                        Calguns Addict
                        • Oct 2005
                        • 5038

                        Frankly you sound like a 12 year old whining to mommy that your reciever isn't pretty.

                        The SN issue is your only valid complaint, and only if it really isn't legible (as it appears to be.)

                        I can understand why she does not support and sell to CA in one package, even if I don't agree with that decision. You're not going to get a warranty on a grey-market camera from japan in the USA, anymore than you're not going to get one on a CA lower.

                        Be glad you have anything at this point, and buy another.
                        - Ben Cannon.
                        Chairman, CEO -
                        CoFounder - Postings are my own, and are not formal positions of any other entity, or legal advice.

                        Comment

                        • #27
                          PeteyG
                          Junior Member
                          • Dec 2005
                          • 36

                          Originally posted by PeteyG
                          ABSOLUTELY INCORRECT. NEW DROS and FFL FEES NOT REQUIRED IN THIS CASE.

                          I had a Superior arms lower that was absolute crap, one of the Front pivot bosses was bent, the reciever had some deep scrathes that were there before anodizing. I was not happy at all I contacted Superior they told me ship it directly to them and they would repair if possible or replace it, they Shipped me directly to my house a Brand new one with a different serial number. Because according to FEDERAL LAW it is legal to ship any firearm directly to the Manufacturerer WITH OUT using an FFL on either end of the transfer. I was only out the cost of shipping it to them.

                          I have since traded that reciever for a Double Star that looks awesome in comparison to the one you posted.

                          Pete

                          I forgot to mention the above federal stuff is superceded if the Firearm in question is a handgun because pistols are registered by serial number.

                          Pete

                          Comment

                          • #28
                            Stanze
                            Veteran Member
                            • Oct 2005
                            • 3301



                            Your finish looks Mil-Spec to me!
                            Constitutionally, officials cannot license or register a fundamental right.

                            "It is the first responsibility of every citizen to question authority." - Benjamin Franklin


                            "Lifetime warranty and excellent customer service don't mean a thing when your gun fails during a zombie attack." -Stanze

                            Comment

                            • #29
                              magmaster
                              Member
                              • Mar 2006
                              • 200

                              Like I said it will be a beater just the one in the picture. A whiny 12 year old? If you are going to talk **** then at least do it better than that

                              Comment

                              • #30
                                artherd
                                Calguns Addict
                                • Oct 2005
                                • 5038

                                Originally posted by Stanze


                                Your finish looks Mil-Spec to me!
                                Don't move or we'll be shooting ourselves!
                                - Ben Cannon.
                                Chairman, CEO -
                                CoFounder - Postings are my own, and are not formal positions of any other entity, or legal advice.

                                Comment

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