Woke up this morning to track the package since I expected it to arrive yesterday but didn't.
Did not need coffee to be sent into full awake as I saw that the package status was currently in San Diego when I am in Irvine!
I promptly called Rainier Arms but it appears they are not opened today so I shot them an email with my order details, number, and tracking link and letting them know my order was not being delivered to the right place or being diverted.
I then called USPS and the customer service operator looked into it and said the zip code on the label was not correct.
I checked my confirmation email. The shipping confirmation address from Rainier to me is correct.
Here is a copy of the scan history so far:
Date Time Location Status
August 31, 2013 08
00 SAN DIEGO, CA 92109 OUT FOR DELIVERY
August 31, 2013 08
00 SAN DIEGO, CA 92109 SORTING/PROCESSING COMPLETE
August 31, 2013 06
00 SAN DIEGO, CA 92109 MISSENT
August 31, 2013 05:10:00 SAN DIEGO, CA 92109 ARRIVAL AT UNIT
August 30, 2013 03:05:00 BELL GARDENS, CA 90201 DEPART USPS SORT FACILITY
August 29, 2013 21
00 BELL GARDENS, CA 90201 PROCESSED THROUGH USPS SORT FACILITY
August 28, 2013 16
00 AUBURN, WA 98002 DISPATCHED TO SORT FACILITY
August 28, 2013 15
00 AUBURN, WA 98002 ACCEPT OR PICKUP
August 26, 2013 17
00 98002 Electronic Notification
What to do at this point? Already left message for Rainier and talked to USPS. They gave me a reference number and said they will contact the local post office to let them know the zip code on the package is wrong so it can be corrected. But this whole situation sounds fishy. First of all the package should have arrived already and second it is unlikely Rainier messed up on the label address and even if the zip code is wrong it would say the city.
Frustrated.
Did not need coffee to be sent into full awake as I saw that the package status was currently in San Diego when I am in Irvine!
I promptly called Rainier Arms but it appears they are not opened today so I shot them an email with my order details, number, and tracking link and letting them know my order was not being delivered to the right place or being diverted.
I then called USPS and the customer service operator looked into it and said the zip code on the label was not correct.
I checked my confirmation email. The shipping confirmation address from Rainier to me is correct.
Here is a copy of the scan history so far:
Date Time Location Status
August 31, 2013 08
00 SAN DIEGO, CA 92109 OUT FOR DELIVERYAugust 31, 2013 08
00 SAN DIEGO, CA 92109 SORTING/PROCESSING COMPLETEAugust 31, 2013 06
00 SAN DIEGO, CA 92109 MISSENTAugust 31, 2013 05:10:00 SAN DIEGO, CA 92109 ARRIVAL AT UNIT
August 30, 2013 03:05:00 BELL GARDENS, CA 90201 DEPART USPS SORT FACILITY
August 29, 2013 21
00 BELL GARDENS, CA 90201 PROCESSED THROUGH USPS SORT FACILITYAugust 28, 2013 16
00 AUBURN, WA 98002 DISPATCHED TO SORT FACILITYAugust 28, 2013 15
00 AUBURN, WA 98002 ACCEPT OR PICKUPAugust 26, 2013 17
00 98002 Electronic NotificationWhat to do at this point? Already left message for Rainier and talked to USPS. They gave me a reference number and said they will contact the local post office to let them know the zip code on the package is wrong so it can be corrected. But this whole situation sounds fishy. First of all the package should have arrived already and second it is unlikely Rainier messed up on the label address and even if the zip code is wrong it would say the city.
Frustrated.


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