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  • #16
    CALI-gula
    Calguns Addict
    • Jan 2006
    • 7113

    Originally posted by 1911jerry
    Only had time to hit one store on my way out of town, so I hit Martin B. Retting. Nice store, Rude people. I asked a question about a frame on a Wilson Combat, he said he didn't know and walked away. I gaurantee you I will never buy a gun there. I had my eye on one of the NightHawk Talon's, but will look elsewhere ..... Jerry
    I am extremely puzzled by this; did he come back after walking away with an answer?

    Some of the guys will go to the back of the store to check their files or catalogs, check a computer, or check with one of the seniors for an answer. They'll often come back with an answer, but at first, yes it seems like they walked away without helping.

    Then again, if you look back at my post, there are at least 2 guys that work there that I could imagine doing this, without regard, and those are the 2 guys where as Jeff Rambo warned, "make sure you know what you want" and as I would like to add, make sure you know all your own answers and already know what you want to buy; its unfortunate, but those 2 guys can be real short with people they don't recognize, ESPECIALLY on a Saturday or Sunday when they are most busy.

    They are the only unique gun store for many miles, besides LA Guns (not including Turners' which is mostly all production new stuff). Because of this, they get VERY crowded on the weekends. They are much more helpful during the week when they spend more time with each customer. But in all cases, I have noticed their helpfulness has become more scarce in the past 2 years.

    I am betting you got one of those 2 guys, whom I avoid, so every experience I have with that store is great. I will actually WAIT to not be helped by them if I can.

    Sorry I recommended them, and then they were rude - that plain sucks.

    .
    Last edited by CALI-gula; 04-28-2006, 9:12 PM.
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    • #17
      GTKrockeTT
      CGN/CGSSA Contributor - Lifetime
      CGN Contributor - Lifetime
      • Oct 2005
      • 1950

      thing is, i work in culver city during the weekdays. i used to go there with some frequency during my lunch hour. i could be in the store with just a couple other people, and they still lack in the customer care department.

      Comment

      • #18
        floorance
        Senior Member
        • Jan 2006
        • 1212

        Originally posted by GTKrockeTT
        thing is, i work in culver city during the weekdays. i used to go there with some frequency during my lunch hour. i could be in the store with just a couple other people, and they still lack in the customer care department.

        +1 Here...I work in Marina Del Rey and also stop by from time to time during my lunch breaks. It's hit or miss with the service there, sometimes i get waited on hand and foot, and other times they just ignore me.

        Comment

        • #19
          CALI-gula
          Calguns Addict
          • Jan 2006
          • 7113

          It's unfortunate, but I believe both GTKrockeTT and floorance.

          Rettings indeed has changed in the past few years since so many other stores have gone out of business; I can give you a list of 10-plus gun stores in the Los Angeles area that have closed in the past 5 years.

          I have noticed Rettings' treatment with other customers (especially those having many questions) can be very dry. I am wondering if the closing of so many others stores has inadvertently, even if unintentional, given them an attitude of "buy from us or buy from the store 20 miles away".

          I will also back-up losangeles' statement on Bain & Davis; Pete is a great guy - they are not a stocking dealer, but they get a lot of rare stuff in the store and they are very easy, very good customer service. I used to buy a lot of things from Emmet who is no longer there, but I see Pete has replaced him with just as capable and friendly people. However, I guess my word means crap since you had a bad experinece at Rettings and I said they were so great.

          .
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          Comment

          • #20
            TacFan
            Veteran Member
            • Jan 2006
            • 3021

            Originally posted by accordingtoome
            ohhhh explain please.. i duno about them yet and any info would be great. There XD prices were cheaper then Turners Sale prices.
            ohh really, how cheap were they ? Can't be less than $479
            For Sale
            🔫 Pistols

            ☠ Rifles

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            • #21
              GTKrockeTT
              CGN/CGSSA Contributor - Lifetime
              CGN Contributor - Lifetime
              • Oct 2005
              • 1950

              bain and davis are good people.

              Comment

              • #22
                1911jerry
                Member
                • Oct 2005
                • 176

                I have 2 wilson Combats, a CQB and a Tac Elite. I wanted to know a little more about the Pro model. He walked away, never to be seen again... actually, he just went and putz'ed around the counter. I see why you avoid this person. Everything thing else at the store was nice, except I didn't see any reloading stuff.

                Thanks for your responses

                JS



                Originally posted by CALI-gula
                I am extremely puzzled by this; did he come back after walking away with an answer?

                Some of the guys will go to the back of the store to check their files or catalogs, check a computer, or check with one of the seniors for an answer. They'll often come back with an answer, but at first, yes it seems like they walked away without helping.

                Then again, if you look back at my post, there are at least 2 guys that work there that I could imagine doing this, without regard, and those are the 2 guys where as Jeff Rambo warned, "make sure you know what you want" and as I would like to add, make sure you know all your own answers and already know what you want to buy; its unfortunate, but those 2 guys can be real short with people they don't recognize, ESPECIALLY on a Saturday or Sunday when they are most busy.

                They are the only unique gun store for many miles, besides LA Guns (not including Turners' which is mostly all production new stuff). Because of this, they get VERY crowded on the weekends. They are much more helpful during the week when they spend more time with each customer. But in all cases, I have noticed their helpfulness has become more scarce in the past 2 years.

                I am betting you got one of those 2 guys, whom I avoid, so every experience I have with that store is great. I will actually WAIT to not be helped by them if I can.

                Sorry I recommended them, and then they were rude - that plain sucks.

                .
                I am the Gun Whisperer.....

                Comment

                • #23
                  radioactivelego
                  Senior Member
                  • Jul 2005
                  • 659

                  Originally posted by TacFan
                  ohh really, how cheap were they ? Can't be less than $479
                  Well the Stockade is allegedly the largest Springfield Armory dealer in the nation...

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