Bought an 80% lower from them. And due to a little stupidity on my part, ruined it. I installed it into the jig incorrectly. Ended up with the FCP compromising the safety detent hole. Yes, I take full claim for not double and triple checking before beginning to finish it. Measure twice, cut once.
Saw on one of their posts they have a "you screw it up, we replace it discount" offer. I called and spoke to them about it and they got me fixed up with a 40% discount on a new one. Yes, it still cost me more money, but it was my fault in the first place. (And yes, I do feel kinda stupid!)
My thanks to Tilden for helping me out, and not commenting on my stupidity, which I probably deserved.
A+ service!
Saw on one of their posts they have a "you screw it up, we replace it discount" offer. I called and spoke to them about it and they got me fixed up with a 40% discount on a new one. Yes, it still cost me more money, but it was my fault in the first place. (And yes, I do feel kinda stupid!)
My thanks to Tilden for helping me out, and not commenting on my stupidity, which I probably deserved.
A+ service!


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