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I drove 45 minutes to be at CM when they opened to perform 2 PPT's as I was trading guns. In the past I've been happy with the staff and general overall treatment while there. Consequently I buy cleaning supplies, a locking pistol box, and a handgun. I even ran into the manager at a local restaraunt and he recognized me, we had a friendly chat.
Today I walked in and there was a young woman who, by all appearances, seemed nice until I mentioned the PPT's. She immediately copped an attitude and told me in a very stern voice that they work on appointment only. I told her I had two and she said that it will take up two appointment slots each one hour apart!
Looking at the DROS/PPT schedule with her, it was completely empty except for one at 11am. I explained that I had been there to do business before and that I had driven in from Sacramento. While I was waiting for the other guy she began to help someone else.
I re entered and there was a man behind the counter so I began the process of making the two appointments. The woman interupted both myself and the other employee so neither one of us could communicate. She was prattling on about the schedules and how I had two etc.
What I did not appreciate was that she was disrespectful, short and rude. There is absolutely no reason to act in this manner. Additionally she interfered with myself and the other counter person when all I wanted to do was make the appointments that she was forcing me to make. Since I could not say more than 2 word at a time before she butted in I became very angry and left. In doing so I told her off in colorful language, my bad.
I can tell you beyond a reasonable but that I will never darken their door again. I am a business owner and If one of my employees treated a customer this way they'd be immediately terminated.
Today I walked in and there was a young woman who, by all appearances, seemed nice until I mentioned the PPT's. She immediately copped an attitude and told me in a very stern voice that they work on appointment only. I told her I had two and she said that it will take up two appointment slots each one hour apart!
Looking at the DROS/PPT schedule with her, it was completely empty except for one at 11am. I explained that I had been there to do business before and that I had driven in from Sacramento. While I was waiting for the other guy she began to help someone else.
I re entered and there was a man behind the counter so I began the process of making the two appointments. The woman interupted both myself and the other employee so neither one of us could communicate. She was prattling on about the schedules and how I had two etc.
What I did not appreciate was that she was disrespectful, short and rude. There is absolutely no reason to act in this manner. Additionally she interfered with myself and the other counter person when all I wanted to do was make the appointments that she was forcing me to make. Since I could not say more than 2 word at a time before she butted in I became very angry and left. In doing so I told her off in colorful language, my bad.
I can tell you beyond a reasonable but that I will never darken their door again. I am a business owner and If one of my employees treated a customer this way they'd be immediately terminated.
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