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Anyone have issues with Web orders from JD Machine Tech?

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  • the86d
    Calguns Addict
    • Jul 2011
    • 9587

    Anyone have issues with Web orders from JD Machine Tech?

    I purchased an "In Stock" lower that matched my lady's desire for her for Christmas (of course I just gave her the paperwork, as there is time needed for shipping to the FFL, and then her DROS), but they don't seem to want to contact me back, nor do they answer the phone.

    My e-mail address may be "overfiltered" in to SPAM or something by their provider/serverMy bad here, "corrected"? Should I assume that they think this is a straw purchase, even though I shot them an e-mail just after the order and told them that she would be doing the DROS for HER lower in HER name? Do they not check their SPAM in case of overfiltering?

    Has anyone had an issue with these guys?
    Last edited by the86d; 01-04-2013, 8:11 AM.
  • #2
    Schlyme
    Member
    • Mar 2012
    • 426

    Did you try calling them? When did you email them? I'm guessing they may have taken days off for the holidays, but only they could answer that. Good luck on getting this resolved. The people at JD seem like they'll take care of you. I got a upper and lower at gun shows and they have always been great.

    Comment

    • #3
      the86d
      Calguns Addict
      • Jul 2011
      • 9587

      Yeah, I tried calling them last week, no answer and was looped in the answering service, figured they were on Vacation...

      I tried e-mailing them from the e-mail account that might have been spam-filtered, last week, still no answer even up until today...

      I e-mailed a copy of the order from work today, AND left a message once I found my way through to VM from their voice answering loop. MY BAD HERE THIS IS THE CORRECTION...

      Thanks!
      Last edited by the86d; 01-04-2013, 8:10 AM.

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      • #4
        damon1272
        Veteran Member
        • Aug 2006
        • 4857

        No they were open last week but they would not answer phones. They are not responding to e mails either

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        • #5
          Elwood_Blues
          Senior Member
          • Oct 2010
          • 2395

          I just called them and they said they're 6-8 weeks behind on 5.56 lowers. They are slammed. Try giving them a call right now, you might get lucky
          Weapons Case Hotwire Foam Cutting
          We can't help you ignore yourself. - CGN
          Destruction is the way of life, destruction, mayhem, havoc, strife. - Bobby Blitz

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          • #6
            the86d
            Calguns Addict
            • Jul 2011
            • 9587

            Sales just sent me to VM, I left one this morning already, so I don't want to waste their time with a dupe.

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            • #7
              jaysend
              Junior Member
              • Jan 2010
              • 95

              I ordered a .223 lower and a matched .308 reciever set 3 weeks ago and at the time it did not show that those were backordered. everything else was. I have been leaving messages and emails everyday for those 3 weeks. They charged my bank the money the same day I placed the order but have recieved no response. Not even a confirmation email. I would love to know the status of my order and if they are backordered, I would change to other things. The only reason I ordered these particular items is that they showed as in stock.

              My account still works and my order says "pending".

              I hope you get your ladys lower. keep us posted if they ever get back to you. I will chime in if I ever hear anything.

              Comment

              • #8
                chknlyps2
                Senior Member
                • Apr 2011
                • 2191

                I just called them about an hour ago, got through on 2 rings. The lady said they were 5-7 weeks out if I came in and placed an order and they were about 8 weeks out on mail order.
                Wanted: Spent Berdan primed Yugo 7.62x39 & 7.5x55 GP11 Swiss brass

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                • #9
                  SteveMartin
                  Senior Member
                  • May 2009
                  • 796

                  Originally posted by chknlyps2
                  I just called them about an hour ago, got through on 2 rings. The lady said they were 5-7 weeks out if I came in and placed an order and they were about 8 weeks out on mail order.
                  I got the exact same info about 30 minutes after your call - and they answered on the second ring as well.

                  Comment

                  • #10
                    the86d
                    Calguns Addict
                    • Jul 2011
                    • 9587

                    I called 2 more times yesterday, and no answer...

                    I tried Sales, and Accounting... to no avail.

                    Comment

                    • #11
                      jay_cue
                      Senior Member
                      • Dec 2012
                      • 1236

                      I had none but I'm local. they told me 3-4 weeks. I knew about the phone issues and went in 11th day and walked out with my lower and an upper they had.

                      Comment

                      • #12
                        Just Dave
                        Banned
                        • Jul 2011
                        • 7259

                        I picked up a JD multi-cal lower from a local retailer last week, the gal told me that I was just in time because the lowers are on a 6 month back order

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                        • #13
                          jay_cue
                          Senior Member
                          • Dec 2012
                          • 1236

                          good thing I would say is I asked if they were working around the clock even before the purchase craze so they're on it. I don't think it will be the full wait. they said a local gun store sold one of their lowers for almost $400. but JD said they refuse to spike their prices

                          Comment

                          • #14
                            snowdog650
                            Senior Member
                            • Jan 2009
                            • 1108

                            Originally posted by jay_cue
                            good thing I would say is I asked if they were working around the clock even before the purchase craze so they're on it. I don't think it will be the full wait. they said a local gun store sold one of their lowers for almost $400. but JD said they refuse to spike their prices
                            Props to them. They are good people ... which is why all my lowers are from JD.

                            Comment

                            • #15
                              jaysend
                              Junior Member
                              • Jan 2010
                              • 95

                              Got an email from Graham asking for my FFL info. I hope that means its shipping?...

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