I debated posting this but it was just such a cool experience that I've got to share.
I applied for and was granted a non resident permit in AZ. My card and paperwork arrived Monday, but I noticed my last name was misspelled. So I gave the number on the letter a call and ended up blown away with how I was treated:
-an English speaking friendly female voice welcomed me to the "Arizona Department of Public Safety, Concealed Weapons Permit department", and asked how she could help me.
-I explained I had applied for and just received my non resident permit, but that my last name was spelled incorrectly.
-She immediately apologized, saying they've been overwhelmed recently by applications and in trying to get permits out to applicants as fast as possible, they've made a few clerical errors here and there. She also said they just last week implemented steps to avoid future issues like mine.
-She asked for my info, pulled up my account, verified the correct spelling twice, and informed me a new card would be created and sent first thing Tuesday morning.
-Before hanging up, she apologized again. I said no problem of course, and commented how I thought it was a good thing that they're busy. She agreed, saying she's really liked seeing the "increased interest" in responsible American gun ownership, and in obtaining the proper permit to carry it legally as often as possible. She also expressed regret that I live in California, and hope that one day we'd "see the light" before it was too late.
Talk about a refreshing experience! No press one for English, no messages to leave, no waiting on a call back, no being made to feel like I'm a criminal, no being made to feel like I'm begging for permission. Just straight up good old fashion 2A support and service to that end.
Rock on AZ!
I applied for and was granted a non resident permit in AZ. My card and paperwork arrived Monday, but I noticed my last name was misspelled. So I gave the number on the letter a call and ended up blown away with how I was treated:
-an English speaking friendly female voice welcomed me to the "Arizona Department of Public Safety, Concealed Weapons Permit department", and asked how she could help me.
-I explained I had applied for and just received my non resident permit, but that my last name was spelled incorrectly.
-She immediately apologized, saying they've been overwhelmed recently by applications and in trying to get permits out to applicants as fast as possible, they've made a few clerical errors here and there. She also said they just last week implemented steps to avoid future issues like mine.
-She asked for my info, pulled up my account, verified the correct spelling twice, and informed me a new card would be created and sent first thing Tuesday morning.
-Before hanging up, she apologized again. I said no problem of course, and commented how I thought it was a good thing that they're busy. She agreed, saying she's really liked seeing the "increased interest" in responsible American gun ownership, and in obtaining the proper permit to carry it legally as often as possible. She also expressed regret that I live in California, and hope that one day we'd "see the light" before it was too late.
Talk about a refreshing experience! No press one for English, no messages to leave, no waiting on a call back, no being made to feel like I'm a criminal, no being made to feel like I'm begging for permission. Just straight up good old fashion 2A support and service to that end.
Rock on AZ!

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