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Thumbs up for Ruger Customer Service

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  • #1
    JackRydden224
    Calguns Addict
    • Aug 2011
    • 7229

    Thumbs up for Ruger Customer Service

    Long story short, I had to send my MK III back because I put it back wrong. Ruger received the gun on 9/4 and right now it's on the way back to me. I will receive it on the 12th.

    Now that's efficiency.
    Tags: None
    • #2
      The Gleam
      I need a LIFE!!
      • Feb 2011
      • 12499
      Originally posted by JackRydden224
      Long story short, I had to send my MK III back because I put it back wrong. Ruger received the gun on 9/4 and right now it's on the way back to me. I will receive it on the 12th.

      Now that's efficiency.
      Les Baer would NEVER give you that kind of sevice!
      -----------------------------------------------
      Originally posted by Librarian
      What compelling interest has any level of government in knowing what guns are owned by civilians? (Those owned by government should be inventoried and tracked, for exactly the same reasons computers and desks and chairs are tracked: responsible care of public property.)

      If some level of government had that information, what would they do with it? How would having that info benefit public safety? How would it benefit law enforcement?

        Comment

        • #3
          jyo
          Calguns Addict
          • Sep 2008
          • 5314
          Ruger is known for outstanding CS---everybody should be this good!

            Comment

            • #4
              bsg
              I need a LIFE!!
              • Jan 2009
              • 25954
              thanks for reporting.

                Comment

                • #5
                  Ron-Solo
                  In Memoriam
                  • Jan 2009
                  • 8581
                  LASD Retired
                  1978-2011

                  NRA Life Member
                  CRPA Life Member
                  NRA Rifle Instructor
                  NRA Shotgun Instructor
                  NRA Range Safety Officer
                  DOJ Certified Instructor

                    Comment

                    • #6
                      fighterpilot562
                      I’m Ugly and I’m Proud
                      CGN Contributor - Lifetime
                      • Mar 2012
                      • 47060
                      It always feels good when you get good customer service and you will gladly be a returning customer. Too bad more company's are not like that

                        Comment

                        • #7
                          Magana559
                          Member
                          • Nov 2011
                          • 158
                          You know I love ruger but I did have a bit of a problem.

                          I sent back a SR9c because of light primer strikes, when I received my pistol back they said I assembled wrong. Well the real issue was a weak striker pin, lots of people have this issue and my spring was replaced, why they didnt put that down?? I have no clue.

                            Comment

                            • #8
                              Fishslayer
                              In Memoriam
                              • Jan 2010
                              • 13035
                              Originally posted by Magana559
                              You know I love ruger but I did have a bit of a problem.

                              I sent back a SR9c because of light primer strikes, when I received my pistol back they said I assembled wrong. Well the real issue was a weak striker pin, lots of people have this issue and my spring was replaced, why they didnt put that down?? I have no clue.
                              Ruger CS rocks but sometimes...

                              I had to send my new Ruger P90 back. Curious. They very specifically directed me to send ALL magazines. I had four, 2 that came with the gun & 2 ordered online. The fail to feed problem occurred with all four.

                              They paid the freight both ways & I had my gun back in 2 weeks. The invoice said "Replaced extractor." No surprise there. But also "Repaired 4 magazines." Wait. What? My guess is that Carl the FNG was on the line one Monday morning & sent out a ********load of mags with upside down springs.
                              "He is your friend, your partner, your defender, your dog.
                              You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart.
                              You owe it to him to be worthy of such devotion."

                              Originally Posted by JackRydden224
                              I hope Ruger pays the extortion fees for the SR1911. I mean the gun is just as good if not better than a Les Baer.
                              Originally posted by redcliff
                              A Colt collector shooting Rugers is like Hugh Grant cheating on Elizabeth Hurley with a hooker.

                                Comment

                                • #9
                                  Magana559
                                  Member
                                  • Nov 2011
                                  • 158
                                  Over all I love ruger products, most of my firearms are of the ruger brand.

                                    Comment

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