BCM rant

[Generic]

I have a couple BCM uppers and have had no problems with them at all. In fact, I ordered another upper today only to have my order cancelled a few minutes later receiving this email..."Due to issues that you had with us on your last order, we feel that you would be better served by another vendor. We have cancelled your order and credited your credit card. Please allow 4-5 days for it to post, depending on your bank cards policy."
I tried to call to clarify but only got voicemail. I replied to the email asking for clarification but got no response. The only "issue" I had was after I purchased an upper, it went on sale. It was before the upper shipped so I asked them if they would honor the sales price and they refused. No big deal. The upper was shipped and I was happy with the upper. That was two years ago. Very disappointed with them.

[Merc1138]

Wait... so 2 years ago you had an issue on one order, and now they refuse to deal with you at all? wtf?

[pacifico23]

Dude lame. Well at least you have 3 uppers before you got the banhammer.

[B. Wong]

I've had nothing but good experiences with BCM. I'm curious to find out as to why they cancelled your order. Seems strange to refuse service to a willing paying customer.

[kurac]

maybe they are planning a sale on that upper and they are just sparing you the grief

[Arkangel]

Seems very odd...

[G60]

Always another side to the story.

Remember who their target market is. Not hobbyists.

[freonr22]

Upper nazis

[alfred1222]

Well that's sh*tty

[fighterpilot562]

So... they turned down your money? this is strange, is there more to the story? Did you go off on them when they said no?

[voiceofreason]

It's their choice to NOT sell to you. Respect that.

They willingly chose to lose you as a customer and the opinion you share with others.

Take your money elsewhere.

Noveske, Daniel Defense, LaRue, etc. will happily take your money.

Don't support a company that doesn't support you as a customer.

[Generic]

I wish there was more to the story so at least I would have an idea. Like others have said, I will take my business elsewhere.

[RoundEye]

Interesting. Although, I've had a similar experience with another company. I knew what I did tell them, and wasn't surprised when I got the letter after trying to buy something. I really didn't want to use them either, but they were the cheapest and money is money.

Oh well, I went elsewhere and paid more.

[jdogg2000]

That's pretty strange. I've ordered from BCM multiple times and they have been great to deal with. Wow, they held a grudge 2 years later? On such a non-issue no less. Maybe they're not Lakers fans. I hope they don't ban me from future purchases for posting in this thread...

[joker70]

Remember who their target market is. Not hobbyists.

What's that supposed to mean?