Wolff Spring Co. ??

[JosephP]

Hi guys..
Maybe some of you think I'm too picky but I want to share my experience with Wolff Spring Co.

I ordered 2 springs from Wolff company on 11/21/11 from their website and I got it today.

They sent the sspring on 12/1/11 and I have no idea why it took almost 10days to sent the simple spring without any explanation.

And they also charged $3.99 for shipping which actual shipping cost was less than half of the amount they charge.

I know they make quality springs and I used them to most of my guns but I'm kind of disappointed about their shipping policy.

Anyone had bad experience with Wolff Spring Co?

I just want to share my experience.

[Merc1138]

You probably paid $3.99 for shipping and handling. People always forget that. Sure, it could $2 to ship, but the envelope might have also cost another $1 and you're paying for the person to take the time to do it.

Also, take a look at a calendar and see what your order date was. Now look ahead a few days and see what happened on 11/24. It's entirely possible that the staff or just the shipping department took the week off for thanksgiving.

[paul0660]

Let's see:

A) only game in town;

B) reasonable prices and value packs:

C) you got your stuff.

I am not hearing a reason for a rant.

Btw their return policy is very liberal, IF they made a mistake on your order, and otherwise ase well.

[Southpaw45]

Next time you should do what I do. Get your Wolff spring fix from Midway or Brownells. There in the shipping buisness. Just let Wolff make the spring....

[223556]

I placed my order too about last week. Still havnt any idea if its shipped yet. Oh well.. we shall see

[sleepur606]

Placed an order the day after Thanksgiving. Didn't hear anything this Friday about whether it shipped or not, checked the website, nothing... However, cancelling the order got me an email confirmation in less than a minute, as did the order department at Midway and that order was shipped Saturday.

Nothing against Wolff, I liked the calibration packs, but for a couple bucks more buying individually, I got what I wanted from Midway. They haven't failed me yet.

[rabagley]

Manufacturers tend not to be in the retail sales business and don't have nearly as sophisticated an order/fulfillment process as companies that are in the internet retail business.

Wolff makes great springs. Midway and Brownells sell Wolff springs. Take advantage of the best that each of those companies has to offer.

[jpscoot_21]

I don't see a problem. If you had to wait several weeks I could see it. I've been waiting for a gunsmith in Fallbrook to make a shotgun stock for over 5 yrs.

[golfrj]

I spoke with them on the phone last week and they were running about 5 days behind because of the long Holiday weekend.. Some springs you just can't get from Midway, etc.. Soooooo...

[The King]

So what. I waited 120 days for my Tyler T-Grip. And that's after prepayment by check. No charge cards. Still, a quality product, and in the long run what's a few days.

[joefrank64k]

Like others have said:

- You need to subtract at least 4 days from your "it took almost 10 days" to account for Thanksgiving and the weekend

- That 4 days puts them behind for everybody, not just you

- You need to factor in their actual cost of shipping something to you...$3.99 is probably about what it costs. Postage + materials + labor -- it adds up.

- You got your springs in a VERY reasonable timeframe considering Wolff is a primarily a manufacturer and not a retailer.

[CenterX]

Don't you just hate it when companies forgo teleporters for ground delivery?

Wolff springs are my choice no matter the lag time and lack of a teleporter.

[jyo]

I received four Mini Maglite LED lights in three days and with NO charge for shipping from Amazon---just in time to use them in yesterdays blackout...

[Merc1138]

I received four Mini Maglite LED lights in three days and with NO charge for shipping from Amazon---just in time to use them in yesterdays blackout...

Umm... what does that have to do with a spring manufacturer delaying shipping during a holiday?