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S&W has awesome customer service
Its not often I get the chance to speak praise of any company for doing the right thing to satisfy a customer, but today I had one of the best customer service experiences of my life.
I have an M&P .40 fullsize, and a few weeks ago when I was at the range (spenceville) the paint started to chip out of the white dot on the front sight, so on Saturday I sent s&w an email explaining the situation, asking how they suggest I remedy the problem.... Well, this morning I woke up to an email from their CS department asking for my address so they could overnight me some FREE trijicon night sights to "avoid having similar issues in the future". Freaking awesome!
I have an M&P .40 fullsize, and a few weeks ago when I was at the range (spenceville) the paint started to chip out of the white dot on the front sight, so on Saturday I sent s&w an email explaining the situation, asking how they suggest I remedy the problem.... Well, this morning I woke up to an email from their CS department asking for my address so they could overnight me some FREE trijicon night sights to "avoid having similar issues in the future". Freaking awesome!
