Drew's Precision Reloading upset me

[ArmyMedicMoose]

So I did a PPT at Drew's Precision Reloading in Victorville. The PPT went very smooth, so well I decide to send 150 dollars on reloading supplies. So today I got off work to pick up my receiver, it an hour drive for me. Was all ready to buy a bunch stuff, like lapua brass, match primers and a few hundred bullets. I walk in and I'm kinda given a half smile. Tell the women at the counter "hello I'm here to pick up my receiver" she then ask "whats your name?". They pull it out of the safe and the lady ask me if i had a lock with me, in which I replied "no". She say I'd need one which I knew. I then state I have A Gun Safe and would like to sign a gun safe affidavit, she then told I couldn't use a safe affidavit. So they pull out a mossberg lock and tell I could have it for 8 bucks WTF. Are you kidding me! No safe affidavit and your going to charge 8 bucks for some lock that a customer left be hide. I was so upset I told them I no longer wanted the 170 dollars in reloading supplies. Was I over the line?

[djleisure]

Yeah, that's a bit of an over-reaction, but it's your money, spend it where you want. Anything less than $10 is fine in my book.

[Time of Flight]

If it really was free for them, then you did not over react. Why should they make 8 bucks for nothing?

I hate brick and mortar shops. Online is soooooo much better.

[g_conway]

Free to them has nothing to do with free to you.
I would call that a massive over-reaction. Look what you spent in GAS and you quibble over an 8 dollar lock?

As stated before, it's your money and time, do what you want.

[G-forceJunkie]

Was I over the line?

I think so. Save the rage and frustration for something more important than $8.

[bruceflinch]

I think so. Save the rage and frustration for something more important than $8.

I don't think so. It's the Principle of the thing. They probably had a box of free locks from people who signed safe afadafits & then they want $8 extra? I would have declined any extra business.

[djleisure]

I don't think so. It's the Principle of the thing. They probably had a box of free locks from people who signed safe afadafits & then they want $8 extra? I would have declined any extra business.

They're also a brick and mortar business trying to comply with the law and survive - $8 is reasonable for a gun lock.

[Gio]

They're also a brick and mortar business trying to comply with the law and survive - $8 is reasonable for a gun lock.

So is asking him if he owned a safe and having him fill out a Safe Affidavit. $8 is a good price if you are in need of a lock.

[mlevans66]

Yeeeah a little. I understand your anger but don't be mad at them. Be mad at the Kali goverment for making such stupis laws and regs.

[tenpercentfirearms]

Of course I am a gun dealer, but stressing an $8 lock would be one of my stories all tell all of my buddies about. Did you ask them if you could return it at a later time? Did you ask if you spent $170 on reloading equipment if you could get a deal on the lock? Did you try to work with them at all or instantly go into a tirade about an $8 lock?

The good news is you asked and you at least want to know what everyone thinks. I give you props for that. I don't think you should have made it a big deal. $8 is quite fair for a gun lock. Many shops charge $15 to $20 for gun locks.

Of course I do not charge for gun locks. I give everyone a free gun lock and tell them they can always bring it back later so I can keep giving away free gun locks. Of course they have to leave the shop with it.

This is the fun part about working retail. We have to deal with customers like this here and there. You never know what is going to set someone off. It happens. Getting upset about a 4.7% increase on your $170 seems pretty intense, especially when it doesn't sound like you asked to work with them on it at all.

Further, you knew you needed a lock and she was even willing to let you bring a lock and a receipt. Honestly answer this question, do you have a CA approved FSD at home and could you have made a receipt and printed it out? If so, you seemed to have plenty of chances to rectify the situation before it even went there.

[ArmyMedicMoose]

Of course I am a gun dealer, but stressing an $8 lock would be one of my stories all tell all of my buddies about. Did you ask them if you could return it at a later time? Did you ask if you spent $170 on reloading equipment if you could get a deal on the lock? Did you try to work with them at all or instantly go into a tirade about an $8 lock?

The good news is you asked and you at least want to know what everyone thinks. I give you props for that. I don't think you should have made it a big deal. $8 is quite fair for a gun lock. Many shops charge $15 to $20 for gun locks.

Of course I do not charge for gun locks. I give everyone a free gun lock and tell them they can always bring it back later so I can keep giving away free gun locks. Of course they have to leave the shop with it.

This is the fun part about working retail. We have to deal with customers like this here and there. You never know what is going to set someone off. It happens. Getting upset about a 4.7% increase on your $170 seems pretty intense, especially when it doesn't sound like you asked to work with them on it at all.

Further, you knew you needed a lock and she was even willing to let you bring a lock and a receipt. Honestly answer this question, do you have a CA approved FSD at home and could you have made a receipt and printed it out? If so, you seemed to have plenty of chances to rectify the situation before it even went there.

Its not the fact that I was charged for a Mossberg lock they took out of someone box, its the fact they said I couldn't use a safe affidavit. Just so I had to buy a lock

[CHS]

Did you ask them WHY you couldn't use the safe affidavit? Did you try to correct their mistake in any way? Did you ask to talk to someone else who might know better?

[Army]

Walk out to car, place firearm in car, return lock that does not match your seat covers, get refund, buy reloading gear.

[ArmyMedicMoose]

Did you ask them WHY you couldn't use the safe affidavit? Did you try to correct their mistake in any way? Did you ask to talk to someone else who might know better?

I did tell them but the said they would not allow safe affidavits

[tenpercentfirearms]

Its not the fact that I was charged for a Mossberg lock they took out of someone box, its the fact they said I couldn't use a safe affidavit. Just so I had to buy a lock

Please re-read your original post. I took from your sentence that you had no safe affidavit so you had to buy a lock as you know you have to do.

Now that your story says you were denied from using a valid safe affidavit form, it makes more sense.

Now I feel you were justified in saying screw them. You should have been very clear that their refusal to honor state law just cost them a sale out of principle.

Again, I wouldn't let you fill out a safe affidavit in my store for one receiver either. I would have just given you a lock as the affidavit is too much paperwork to do and the state doesn't need to know you have a safe!