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Kudos to Burris Optics Customer Support

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  • Harrisfd
    Junior Member
    • Oct 2010
    • 16

    Kudos to Burris Optics Customer Support

    Just wanted to give a little credit to the folks over at Burris. I had sent my signature series scope in a few months ago to have target knobs installed. They were prompt, friendly, and turned my scope around in a few weeks as promised. They also cleaned, serviced, recentered, and tested it free of charge. I went to mount it on a new project yesterday and noticed that they had accidently forgot to return my lense caps. I emailed them figuring I'd get the "its been 3 months, we sent them to you, you must' lost 'em" response. Instead, they promptly shipped me out a brand new set no questions asked. Kudos to Ryan over at Burris, he know what customer service is all about!
    Last edited by Harrisfd; 07-13-2011, 5:55 PM.
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