I had some minor trouble with my .50 Beowulf 10 rounds mags, basically the follower sticking. So today I called Alexander Arms to ask about it. The person who answered said she would transfer me to a tech, and in a minute a guy comes on the line, explains what the issue was (which is what I already suspected) and gave me a possible fix. He also said if it was too much trouble or it didn't work I could send send them back and he would send me some new ones that he personally would make sure worked properly. Keep in mind I did not even buy the mags directly from AA.
I thought that was very cool, and the guy was very nice and professional about it. So then I ask the "tech" his name, so I can ask for him if I need to send them back. He says "Bill Alexander". I'm like ....no $**T?!? Then we have a half hour conversation about his guns, magazines in general, and a bunch of other cool stuff. This is a stand up guy, very smart, and he cares quite a bit about his products. Anyways, coolest thing to happen to me in awhile, and I just thought I'd share that. I think it's fair to say you can buy his products with confidence.
I thought that was very cool, and the guy was very nice and professional about it. So then I ask the "tech" his name, so I can ask for him if I need to send them back. He says "Bill Alexander". I'm like ....no $**T?!? Then we have a half hour conversation about his guns, magazines in general, and a bunch of other cool stuff. This is a stand up guy, very smart, and he cares quite a bit about his products. Anyways, coolest thing to happen to me in awhile, and I just thought I'd share that. I think it's fair to say you can buy his products with confidence.


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