Problem with BOTAC

[Dont Tread on Me]

Just FYI I'm having a devil of a time dealing with botac.com. There Better Business bureau rating is a F for them.

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13117095

I've learned my lesson and will check with the Better Business bureau before ordering.

[Bishop]

I ordered with them, and then freaked out when I saw how poorly they were rated, but I got everything I ordered right on time.

Think it's kind of hit or miss, but I'd deal with them again (cautiously).

[Matt C]

Yup, should have done your research first. BOTAC blows.

Read about the general decline of that company as well as my own experience here:

http://thefiringline.com/forums/showthread.php?t=179222

[Black Majik]

Muahaha, if "George Tsai" worked at Botac, that place really musta sucked.

[paradox]

Botach history from our board:

http://www.calguns.net/calgunforum/showthread.php?t=34107

(eat that google, oh, and Krinker Plinker)

[Dont Tread on Me]

At least it was not personal to me:-) New rule. Always do a google search on "<business name> complaint" before ordering.

[Archenemy550]

I only used them once, when I purchased my Scot M95 NBC Gas Mask for $95
I dident have any problems with them, however after hearing about their rep. I will probably never order from them again

[MadMex]

They're called Blowtach for a reason. They absolutely suck.

Classic bait and switch operation.

[James R.]

I guess I'm one of the lucky ones. I got a TLR-1 and a GG&G light rail for HK-USP from them.

They both showed up real fast, the light about 2 days after the order and the bracket was back-ordered and showed up the 3rd day.

The bracket didn't fit my gun, so I was going to return it...but then I read about how poor their service is. I figured I got lucky with the purchase but probably wouldn't be so lucky with the return. So I contacted GG&G and got the worst customer service ever. They responded to one email, I replied to that and they sat on it for 2 weeks. I sent a follow up asking if they were going to answer my questions and didn't get d!ck. So now I've got something that doesn't fit and it's been more than 2 weeks so I probably can't return it to Botac.

Ultimately I got some fine sandpaper and spent about an hour thinning out the backside of the bracket to make enough clearance to get it on the gun w/o issue. GG&G are deluded into thinking their bracket design is perfect. IMHO it sits way too close to the gun and on my old example (1995) it plain old didn't fit, you had to force it on the gun and then it sat all canted at an angle. No sense in fitting it that close to the gun when the light extends past the muzzle and is otherwise bulky anyhow. We're talking about leaving in like 10/1000ths clearances or a bit more to ensure it fits every gun.

Regards,

James R.

[MadMex]

So I contacted GG&G and got the worst customer service ever. They responded to one email, I replied to that and they sat on it for 2 weeks. I sent a follow up asking if they were going to answer my questions and didn't get d!ck.

[maxicon]

I've had a half-dozen orders go perfectly with Botac, and one go horribly wrong. Much as I like their prices, I've quit using them.

My buddy's only had his orders go right, and he's still buying from them, as they have the best prices on the knives he likes.

YMMV, as always.

[NIB]

There are two kinds of Botach customers.....those that have been screwed and those that haven't yet been screwed.

Seriously the complaints from Botach have gone back as far as 1999 that I remember. Go to any gun board and do a search and I almost guarantee that you will find countless "Botach has screwed me" threads as far back as their archives will go.

[Black Majik]

There are three types of Botac customers...

Those that have been screwed by Botac, those that will be screwed by Botac, and those that will be screwed by botac again...

[E__WOK]

I've spent thousands with them and yet to have any problem.

[rorschach]

::still waiting for a Blackhawk double mag pouch ordered 4 years ago::