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Mississippi Auto Arms Epic Failure!
I found them on google and thought they were a reputable company.
After two weeks of waiting for an in stock order, my conversion kit for saiga 12 still has not showed up.
Fri. Feb 19. ordered parts over the phone since you cant order online. They asked me to email them a statement which says I have a bullet button and I am going to assemble the parts in accordance to the law. Got email back stating it will be sent out first thing in the morning.
Sat. Feb. 20 Got email from USPS they were electronically notified to pick up the package.
Mon. Feb 22. funds taken out of my account.
Fri. Feb 26. I called because there was no other email updates regarding shipping. was told someone will call me back in 10 min. No call back so I called them back and they gave me the run around that there was a glick in the computer and CT was selected and not CA and I told them I ordered it over the phone and he asked me to email him that statement about the bullet button and I informed him I already did. He ASSURED me that he is gonna personally make sure its gonna be sent out that day and I should expect the package on monday.
Wed. March 3. Called again talked to Anne and she assured me that the package was sent out on friday and I asked her to email me the tracking # and she emailed the old # that still states the USPS was electronically notified on Feb 20 to pick up the package.
Mon. March 8. Package still not here and they were no help, asked for a refund and they said that the package is on its way. I asked for a refund and she said a manager will be calling me back...
I called my bank and they said they can start an investigation and it may take 4-6 weeks.
Damn! Why can't I get any customer service? That is what is wrong with people these days they dont believe in customer service these days, its a dying art.
Now I could sure use some help with finding a reputable company that sells conversion kits for my saiga 12.
Henry
I found them on google and thought they were a reputable company.
After two weeks of waiting for an in stock order, my conversion kit for saiga 12 still has not showed up.
Fri. Feb 19. ordered parts over the phone since you cant order online. They asked me to email them a statement which says I have a bullet button and I am going to assemble the parts in accordance to the law. Got email back stating it will be sent out first thing in the morning.
Sat. Feb. 20 Got email from USPS they were electronically notified to pick up the package.
Mon. Feb 22. funds taken out of my account.
Fri. Feb 26. I called because there was no other email updates regarding shipping. was told someone will call me back in 10 min. No call back so I called them back and they gave me the run around that there was a glick in the computer and CT was selected and not CA and I told them I ordered it over the phone and he asked me to email him that statement about the bullet button and I informed him I already did. He ASSURED me that he is gonna personally make sure its gonna be sent out that day and I should expect the package on monday.
Wed. March 3. Called again talked to Anne and she assured me that the package was sent out on friday and I asked her to email me the tracking # and she emailed the old # that still states the USPS was electronically notified on Feb 20 to pick up the package.
Mon. March 8. Package still not here and they were no help, asked for a refund and they said that the package is on its way. I asked for a refund and she said a manager will be calling me back...
I called my bank and they said they can start an investigation and it may take 4-6 weeks.
Damn! Why can't I get any customer service? That is what is wrong with people these days they dont believe in customer service these days, its a dying art.
Now I could sure use some help with finding a reputable company that sells conversion kits for my saiga 12.
Henry
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