Why Do Gunstore Employees…..

[ar15barrels]

They get paid by the hour, not by the volume of customers serviced per hour.

[BigPimping]

This is why I prefer kitchen top FFLs.

[high_revs]

Low pay, avoiding the next pointless convo from the next customer, no incentive to move product.

but but but... 17-20 an hour now!

[Master Blaster]

[Helmut]

Establishing a good relationship with your LGS helps. I have a friend at ammo bros who gets my PPT’s done >15 minutes.

I find that LGS I don’t frequent take longer to complete paperwork.

[67Cuda]

This is why I prefer kitchen top FFLs.

Didn't they do away with those 20 years ago?

[Rob454]

but but but... 17-20 an hour now!

[Rob454]

I don’t lose my **** and cause a scene when the line is out of control, I simply walk out. Last time I did that they apologized for the wait as I walked out and I said “tomorrow’s another day!”

Getting back to my OP, it’s not just that I see a lack of expedience when there’s a long line, I see what appears to be a complete disregard for expedience. People literally slowing down a transaction with completely irrelevant small talk. I’m not suggesting politeness and customer service go out the window, I’m suggesting that employees focus on the job at hand when there’s a line out the door.

Best thing would be to open up your own gun shop and then you can hire experienced people, train them and structure the shop to be the most efficient shop around.

You’re dealing with people. When I go to a store I don’t wanna talk to a robot. It’s like ordering off Amazon. About as much fun as taking a crap. The reason I’m a repeat customer at certain stores is because I’m dealing with a actual person.I’m sorry that you see that as a detriment to the store

[Kerplow]

[The Gleam]

They get paid by the hour, not by the volume of customers serviced per hour.

A percentage of the profit as a commission per sale in addition to the hourly pay would certainly reduce irrelevant discussion outside of the product merits and attributes itself - but then has the downside of steering customers to things they didn't want and crap, upsales, and things they don't need.

Sure cuts down the time wasted on chit-chat with obvious lookie-loos though, and a good salesperson can see that type a mile from the store.

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[Rob454]

[M76]

had this happen at safeway with two hens clucking away, checkout clerk and customer

some people are just oblivious

[2A forever]

If you are blonde, big boobs and nice legs, you get premier service.

...helps if you're a woman too...

[deerdeerdeer]

Let's see in or out fast or ask about whats on cosignment, and chat it up for a deal, hmmmm....

[Deelayed]

Rifle gear is where it's at . Great people. transfers are hassle free . Appointment gets you in and out . I love that place .