I was adjusting my Bushnell 3200 today and once I got near all the way screwed in, it just stuck there, now it won't go in any direction... anyone have this problem or know what to do about it? I wasn't even cranking it down hard and now it's locked in place.
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Bushnell 3200 Scope — Elevation Stuck...
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Just curious, why were you screwing it "all the way in"? Not exactly a common problem.
To answer your question, just contact Bushnell Customer service and send it in to be fixed.
To send product in for repair, please follow these instructions:
* USA Residents Only
INSTRUCTIONS TO SEND PRODUCT IN FOR REPAIR
Package your product securely and include your name, street address, a daytime phone number, your email address, and a brief description of the issues you want addressed. Insure your product for the appropriate dollar value and send it to:
BUSHNELL (US Residents Only)
Attn: Repairs
8500 Marshall Drive
Lenexa, KS 66214
(For Non USA Residents, please contact our Customer Service Dept. at 1-800-423-3537)
When returning product for repair, please do not send the product cases, lens caps, mounts, or straps.
SHIPPING & HANDLING FEES
Send in a check or money order for shipping and handling made out to Bushnell in the amount of:
$15.00 for Telescopes
$10.00 for all other products
(California residents are excluded from paying shipping and handling payments for warranted items only)
REPAIR PROCESS
When your unit is received it will be assigned a repair number. After reading your letter, a technician will evaluate your unit to determine what repairs are needed and whether or not warranty coverage will be applicable. It is our option to repair or replace your unit. If your unit is NOT covered under warranty, an estimate for repair or replacement will be mailed to you.
You will have 20 days to respond, either accepting or declining the recommendation. If you accept the recommendation for repair or replacement you will need to provide payment. That can be in the form of a check, money order, or if you prefer, by MasterCard or VISA. If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit or a comparable replacement of equal value and function will be shipped to you via UPS within 4-6 weeks.
SPECIAL NOTES
* Note - For customers who are located outside of the United States, please contact the Bushnell office in your area.
**Note - Bushnell Performance Optics no longer carries or sells Bausch & Lomb product. However, all current factory warranties are being honored and repairs will be provided at the above location.Rob Thomas - Match Director NCPPRC Tactical Long Range Match
Match Director Sac Valley Vintage Military Rifle Long Range Match -
Elites have a life time warranties.Comment
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Well I wasn't trying to screw it all the way in, I was just going each way to make sure it all worked and turned smoothly. I was having problems with it even before it got stuck. It's strange because the windage adjustment is very smooth.
Thanks for that info, I guess I'll send it in.Comment
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