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Refunds from Lan World... Keep your eye on them!

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  • egslaw
    Member
    • Mar 2008
    • 163

    Refunds from Lan World... Keep your eye on them!

    I cancelled my order from Lan World on 2/9/09. They said the refund should show up on my credit card balance in a couple days. Yesterday (8 days later) there was no credit to my card. I called up Lan World and they were very short with me. They said the refunds were being processed today...WHAT? 8 days later? This is after you told me the credit should appear in a couple days thus suggesting the refund would be done immediately.

    Lan World is your friend when you are giving them money for products they don't have to deliver for months. But, in my recent experience, as soon as you cancel the order, you are a second class citizen.

    FWIW - Be sure your Lan World credits are posting. I beleive they are just sitting on them.
  • #2
    hawk1
    In Memoriam
    • Dec 2005
    • 7555

    Keep in mind LanWorld may have issued you refund but your credit card company may not show it for as much as 30 days.
    sigpicNRA LIFE MEMBER

    Comment

    • #3
      BroncoBob
      Calguns Addict
      • Mar 2008
      • 6019

      Originally posted by egslaw
      I cancelled my order from Lan World on 2/9/09. They said the refund should show up on my credit card balance in a couple days. Yesterday (8 days later) there was no credit to my card. I called up Lan World and they were very short with me. They said the refunds were being processed today...WHAT? 8 days later? This is after you told me the credit should appear in a couple days thus suggesting the refund would be done immediately.

      Lan World is your friend when you are giving them money for products they don't have to deliver for months. But, in my recent experience, as soon as you cancel the order, you are a second class citizen.

      FWIW - Be sure your Lan World credits are posting. I beleive they are just sitting on them.

      I have done business with Lanworld for several years now and have not had a problem. Lanworld is not going to run off with your money. Not everything is instant as we precieve.
      sigpic
      NRA MEMBER

      Originally Posted by ar15barrels
      Unscrew the lid. There is a foil seal there.
      Pull the seal off and screw the lid back on.
      Then you can squeeze the mustard and it will come out of the bottle..

      Liberals are termites eating at the foundation of our constitution.
      Michael Reagan

      Comment

      • #4
        abalone hunter
        Junior Member
        • Dec 2008
        • 76

        lan world took several days when i ordered my stag for the charge to show up on my card. my gun will be here today

        Comment

        • #5
          zman
          Veteran Member
          • Jun 2008
          • 3639

          I bought an AR rifle from LanWorld in 2008 waaaaay before the Obama scare. It turns out I was overcharged for my purchase and contacted them for a CC refund. The refund process took more than a month and about 10 emails and 15 calls combined. If I wasn't "on top" of things, I believe I would have lost my money. That part of their business system is not fine tuned , I guess Everything was smooth besides that.

          Would I buy from them again? Price permitting, heck YES!
          Last edited by zman; 02-18-2009, 10:14 AM.

          Super Robot VOLTES V

          Comment

          • #6
            Darklyte27
            Calguns Addict
            • May 2008
            • 9372

            They are good but not perfect..
            I believe they dont have alot of people working there. Possibly just 2 people..
            who knows..
            Anyways, you have to imagine how its probably like getting a few hundred emails, wheres my order wheres my order?

            Like when I had ordered some items, it took me a few emails, but actually found out that their supplier shipped to an old address. Plus there was bad weather which delayed UPS..

            You have to take account for things that are out of their control..
            Took me about a month for my items but it finally got to me.
            2 HANDGUNS STOLEN! 1 RECOVERED READ HERE

            Chickens

            Want to get into Ham Radio? Click here
            http://www.calguns.net/calgunforum/s...d.php?t=202581

            Comment

            • #7
              indetrucks
              Senior Member
              • Nov 2006
              • 1380

              I ordered an upper back in 08
              Card charged and upper showed up a week later.

              Chris was good to deal with and I would buy from again.

              Comment

              • #8
                BroncoBob
                Calguns Addict
                • Mar 2008
                • 6019

                Like I said before, I have been dealing with Chris since mid 07 and haven't had any negative issues. Like anything else regarding charges to our cc's you just have to kept an eye on your statements.
                sigpic
                NRA MEMBER

                Originally Posted by ar15barrels
                Unscrew the lid. There is a foil seal there.
                Pull the seal off and screw the lid back on.
                Then you can squeeze the mustard and it will come out of the bottle..

                Liberals are termites eating at the foundation of our constitution.
                Michael Reagan

                Comment

                • #9
                  glockman19
                  Banned
                  • Jun 2007
                  • 10486

                  IN every transaction I have had with Lanworldinc.com Chris has been a pleasure to deal with. If he said he did it or will do it then consider it done.

                  As another poster noted. It may take a few days for your credit card company to post the credit.

                  Comment

                  • #10
                    G17GUY
                    Senior Member
                    • Sep 2006
                    • 2343

                    chris is great to deal with, maria does not return emails
                    sigpic

                    Comment

                    • #11
                      jeffyboy
                      Senior Member
                      • Apr 2008
                      • 927

                      I bought some items from them last year and was overcharged as well. I called and got it straightened out, or so I thought. I was suppose to get a charge back for the difference with a few days. After 2 weeks I called them again and the charge back was never processed on their end. They fixed it while I was in the phone with them and it appeared on the CC statement 3 days later. They are good people and very helpful. I would buy from them anytime...as long as the price is right

                      Comment

                      • #12
                        Codelphious
                        Member
                        • Mar 2008
                        • 111

                        Originally posted by davesknothere
                        lan world took several days when i ordered my stag for the charge to show up on my card. my gun will be here today
                        What day did you place your order? I'm still waiting for my Stag from Lan World

                        13 weeks and counting...

                        Comment

                        • #13
                          sb_pete
                          Senior Member
                          • Feb 2008
                          • 1039

                          huh. Chris was always great with me

                          Comment

                          • #14
                            ifishinxs
                            Junior Member
                            • Nov 2008
                            • 86

                            Originally posted by Codelphious
                            What day did you place your order? I'm still waiting for my Stag from Lan World

                            13 weeks and counting...
                            I orderd my stag upper in November...Still waiting...
                            sigpic

                            Comment

                            • #15
                              BroncoBob
                              Calguns Addict
                              • Mar 2008
                              • 6019

                              Stag has been stating 4 to 6 month lead times
                              sigpic
                              NRA MEMBER

                              Originally Posted by ar15barrels
                              Unscrew the lid. There is a foil seal there.
                              Pull the seal off and screw the lid back on.
                              Then you can squeeze the mustard and it will come out of the bottle..

                              Liberals are termites eating at the foundation of our constitution.
                              Michael Reagan

                              Comment

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