I cancelled my order from Lan World on 2/9/09. They said the refund should show up on my credit card balance in a couple days. Yesterday (8 days later) there was no credit to my card. I called up Lan World and they were very short with me. They said the refunds were being processed today...WHAT? 8 days later? This is after you told me the credit should appear in a couple days thus suggesting the refund would be done immediately.
Lan World is your friend when you are giving them money for products they don't have to deliver for months. But, in my recent experience, as soon as you cancel the order, you are a second class citizen.
FWIW - Be sure your Lan World credits are posting. I beleive they are just sitting on them.
Lan World is your friend when you are giving them money for products they don't have to deliver for months. But, in my recent experience, as soon as you cancel the order, you are a second class citizen.
FWIW - Be sure your Lan World credits are posting. I beleive they are just sitting on them.

Everything was smooth besides that.

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