Amazon made a mistake, now won't ship

[Joey95758]

Long story. Friend of mine called me and told me Amazon was selling vortex spcarc 2 red dots for a crazy low price. Guess he had it in his cart, logged in to buy something else and saw the message "an item in your cart has gone down $169". I opened the app and saw the price $20. Thought too good to be true, but it's prime. I ordered 3. I almost ordered 20. This was on aug 24th. The whole time it said it would arrive by today sept 29. Today they canceled my order. Its on sale on their site, but it's shipped and sold by another vender.

I know it was a mistake and they never meant to list it at 1/10th the price it should be. But, they did list it. Think I have an recourse? I own a business and if I listed something for sale, mistake or not, I would have to sell it for that price.


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[jmaglipay]

This happens once in a while with Amazon. They will cancel your order and you can't do anything about it. I've seen this happen to a few brick and mortar store. They will not honor the price when it is clearly a price mistake.

[Citadelgrad87]

No, you dont have to honor mistaken pricing, most print ads have a disclaimer that says if its a mistake, we aren't honoring it.

Just curious, nut you knew the price was wrong tried to buy it, right?

So why should there be recourse?

[Joey95758]

I figured with some certainty that it was a mistake. Part of me also thought that maybe it was a cheap Chinese knock off, and that I may be out $60. I know I'm not out anything. I didn't try to contact Amazon. I thought I'd post on here and see what others thought. It would be pretty awesome to get one of these for $20 tho.

I don't how it works with retail stores. I'm in the car repair business. If I put a job with a price on an estimate for a customer, I have to complete that job at that price. No matter if the labor ends up being more or if the dealership gave me the wrong price for the part. It's part of doing business and I understand that.

[67Cuda]

I'm in car repair and I'm honest? HaHa!

[munkeeboi]

Their disclaimer enables them to have protection against mistakes

[Cody805]

If they were $20 and you ordered 20 I would of offered to buy them all at $40 lol

[monk]

From the message, they didn't technically cancel because of the price, they canceled because of availability. Amazon makes enough that a small loss of this product wouldn't hurt them so they probably would've honored it, they just ran out.

[SammieT]

OP.

I've been in retail business for a long time.. I've had stuff mispriced and you know even pennies off the dollar price.. they will sit and cry about it.

I've told them that it was a mistake or something went wrong and I fix the price on it... 3/4 of the time they do not care, but there will be someone who will sit and threaten a bunch of stuff and never go through with it... it's just a scare to make you give in.

Car repair business such as yourself.. you give an estimate.. Doesn't mean that's the final price and any of it can change. You should have a disclaimer on the bottom that basically says that this is an estimate, not a final. Prices can change. We use that for our mechanic shop and have them sign and initial that as well

[God Bless America]

Karma is a b!tch.

[GrimReaper]

The company i work for does a lot of Amazon sales. There is nothing you can do. It will have however count against them on their prefullfilment amazon rating.

[Aces and 8s]

The company i work for does a lot of Amazon sales. There is nothing you can do. It will have however count against them on their prefullfilment amazon rating.

It was being sold directly by Amazon, not a third party vendor. Amazon doesn't keep fulfillment ratings on themselves.

OP - There is no recourse in these cases, Amazon made a price mistake, you tried to capitalize, they cancelled the order. Sometimes you can get an order like this through, but most of the time you cannot. The only time they would have to honor the price is if they shipped it. Amazon doesn't actually charge your card until the order ships, they just place a hold for the amount until fulfillment is completed. Therefore, they can cancel the order before they ship it and release the hold on your card if they want to.

[smittty]

That's funny, I got mine!

Years ago I bought a Bushnell spotting scope from amazon for stupid low price and it showed up.

Sometimes you win!

[Steves32]

Should have read my thread from a few weeks ago.
Cancelled due to technical issues.

[bsg]

that's the way the mop flops.