dros delay

[raiderRob]

i recently purchased a firearm and they called me 4 days later saying there was a delay. I did the live scan and it tells me what I already knew . 2 arrests , one of which was dismissed and the other was dealt with but does not make me ineligible . I received the delay letter which was dated 3 days after the purchase . I have not received another thing since , its now been almost 60 days and the dealer wants to put the gun on display again charging me 20% of almost $1000.00 purchase price . All i can find out from the DOJ is that it may take 100 to 120 days to research the reason for the delay . I have purchased an ar-15 lower from the same dealer with no problems . The letter states either something came up on me or the gun may of been stolen since its used I figured that is a possibility . the dealer is giving me until the 12th of this month to get an answer from a system that does not allow you to talk to anyone . Anyone have any advice on this situation . I'm about done with it and will take what money I get back to another dealer that will release a firearm after the 30 day delay . Thanks in advance for any help .

[johnny_boy02]

Does the dealer have a written or posted policy for this type of situation? Since it didn't come back denied I think a 20% fee is a dirtbag move on their part.

[SkyHawk]

You waited to long to ask your question. If your DROS was not DENIED, then the dealer had the option to release it to you after 30 days. Had you asked the dealer and they said no, then there is no way they could/chould charge you any fee.

A new law allows dealers to release firearms that are on DELAY status after 30 days has passed. If your dealer elected NOT to release it to you , that is on THEM and they should not be asking for any restock fees.

But now that it has been 60 days, you need to start all over

If the dealer is not willing to work with you, out them here by name.

PS - Welcome to Calguns

[raiderRob]

the receipt/contract states all cancellations are subject to 20% restocking fee and all DOJ cancellations are charged 20% , its a delay and not undetermined or denied . that is what has me pissed off . they received the same DOJ letter I did , so until it comes back as all clear on me or the gun I should not be charged **** . If it comes back later as the gun I have no way of knowing and I'm out of luck getting full purchase price back . So far they have done nothing but offer back my money - 20% . when I called them on the 31st day they said we just need to wait .

[raiderRob]

thanks for welcoming me to the forum and for your help

[raiderRob]

i agree it is a dirtbag move ! they seem pretty quick to do it as well which make me think its shady . they do have the 20% charge on the bottom of the receipt for cancellations and DOJ cancellations .

[j-shot]

the receipt/contract states all cancellations are subject to 20% restocking fee and all DOJ cancellations are charged 20% , its a delay and not undetermined or denied . that is what has me pissed off . they received the same DOJ letter I did , so until it comes back as all clear on me or the gun I should not be charged **** . If it comes back later as the gun I have no way of knowing and I'm out of luck getting full purchase price back . So far they have done nothing but offer back my money - 20% . when I called them on the 31st day they said we just need to wait .

Welcome

How did you pay? Seems the dealer may be trying to profit from a clerical error of sorts. Can you do a charge back?

[someoneeasy]

OUT THEM! Save others from this.

[jcourson]

Welcome

How did you pay? Seems the dealer may be trying to profit from a clerical error of sorts. Can you do a charge back?

Not after 60 days you can't. However, if their written policy is a restocking fee for a denial and not a delay, I would get a copy of it and hold them to that.

[j-shot]

Not after 60 days you can't. However, if their written policy is a restocking fee for a denial and not a delay, I would get a copy of it and hold them to that.

I had two different credit card companies (visa / discover) allow me charge backs within a 90 day window. Maybe it's changed?

[raiderRob]

its Wild Bills Old West Trading Co. in Elk Grove , the bottom of the receipt has it in a couple of places for the 20% charge , there are 12 different items and #6 states All returns or product cancellations are subject . #4 states All DOJ cancellations pay 20% and all transactions require DOJ approval prior to release . Just seems that they have it set up to profit from situations such as this with out an approval and only being delayed . Now I know I will not be returning to their establishment account the headache and charges for a delay .

[raiderRob]

I paid using my bank atm card , will have to check into their policy .

[Chewy65]

What you described is NOT a DOJ cancellation. The part about needing DOJ approval prior to release does not mean it is a DOJ cancellation, but sounds as though it excuses the seller's duty to deliver, but without more it sounds as though the seller must refund what you paid, minus the DROS fee.

[Win231]

Not after 60 days you can't. However, if their written policy is a restocking fee for a denial and not a delay, I would get a copy of it and hold them to that.

Yes you can. I did a charge back after several months when the company refused to honor the warranty.

[Sky_DiveR]

Wild Bill has had a spotty reputation for over 30+ years in the business. Just do a charge back on your card (if possible. I don't know if debit cards are the same) and don't deal with him again.

Just my $0.02