Ares Armor/ American Weapons Components, customer support SUCKS!!

[buckshot0351]

Demetri, If you are wondering why then get a handle on your business and go check the customer emails and phone calls that your employees are ignoring. I placed an order with you guys Feb 5th with an understanding that there would be a 3-5 week lead time on shipping. Its now April 15th and ive been trying to get with your customer support to figure out whats going on however I cant log in to check this ticket that was created and the emails I have sent seem to some how slip into obscurity. And no one ever answers any of the phone calls. Accounting, Retail, nor customer support. Do I really need to dispute this with my card company? PM me for details if you need them.

[teg33]

Another sad episode with Ares Armor. People never learn, giving business to this loser akin throw money away

[tradecraft]

We know.

[buckshot0351]

A new level of duchebaggery.

[land locked]

Thank you for letting everyone know they still suck.

[spyde12]

OP, dispute it with the credit card company asap

Sent from my SM-N900T using Tapatalk

[kevins750]

I thought they are under new management?
I have never had a problem with them, but many have
hope this works out for you..

[leadstorm]

[Ashfraud University]

use google next time

[buckshot0351]

Just got off the phone with the credit card company. Its officially disputed. Lesson learned.

[Condorguns]

Demetri, If you are wondering why then get a handle on your business and go check the customer emails and phone calls that your employees are ignoring. I placed an order with you guys Feb 5th with an understanding that there would be a 3-5 week lead time on shipping. Its now April 15th and ive been trying to get with your customer support to figure out whats going on however I cant log in to check this ticket that was created and the emails I have sent seem to some how slip into obscurity. And no one ever answers any of the phone calls. Accounting, Retail, nor customer support. Do I really need to dispute this with my card company? PM me for details if you need them.

I don't believe Demetri is working with them right now.

and yeah..we may have heard this complaint once or twice here before.

[buckshot0351]

Ya, this was my last attempt to reach out to them. I really wanted that sling. Facebook didnt work either.

[omgwtfbbq]

I'm sincerely surprised.... Not at the fact they haven't answered the OP's calls/emails, but that they have enough revenue to have multiple departments to even take calls.