My Rem783 from Turners

[SMarquez]

I went to the Rancho Cucamonga Turners to look at the weekly special Rem 783. I want to try a .223 bolt gun.
Just to let you off the hook, this is not going to be an anti Turners rant.
Aside from not having a rifle in stock, it all went smooth as I would expect. The rifle is being shipped from the Temecula store.
Took about 45 minutes including a store search for the rifle.
While I was there, I saw several satisfied customers and one guy claiming quite clearly they they were repeat customers and always got great service and he would be back. A couple regular customers bantering in good fun with the counter guys.
I'm not seeing the crappy attitude or service that people complain about here. Are there over sensitive types that post negative rants about Turners and other LGS?
I did overhear a couple conversations and some customers seemed uninformed and some one sided conversations on the phone where the phone talkers seemed to show a little more patience than I might have been.
What ever the case, they sold or DROS'd what seems like 6 guns while I was there so to me it seems the negative rants aren't hurting them.

[357manny]

I've been to 2-3 Turners in the past 3 weeks, and the wait time is nothing like it was in December-February.
Post-SB, wait times at Turners in Pasadena were 2-3hrs. Shelves were emptied of most semi-auto handguns--no Glocks, CZ's, SA 1911's. Pretty much only Kimbers and Rock Island Armory 1911's, and multiple revolvers.

Over the last 2-3 weeks, I've seen Glocks, CZ's, some SA 1911's and other stock reappearing in the display shelves.

I'm guessing here, but I'd chalk up > 50% of the frustration posts in the past 2-3 months with Turner's was due to the the panic-buying post San Bernardino caused it. If not for SB, I know I wouldn't have become an owner, and joined here, or joined the NRA...

[JAGGUY]

No real problems for me with Turners either. Even did a PPT last week that wasn't too bad and wasn't made to feel like they didn't want us there. Can't say that about past Turners PPT experiences but last week went OK.

I got a 783 in .223 last year and am very happy with it! hope the same goes for you SMarquez.

[CoopsDad]

I've done several PPT's in the last 6 months, both as buyer and seller, including a PPT on Saturday. The longest wait was 1h:20m from start to finish, but part of that was the seller for that one. Most of the time, I've been in and out in under an hour. Bought a Gen 3 Glock 17 for $400 this last Saturday and pulled ticket #57 when they were on #44. That was the longest part of it. The young dude who handled the paperwork ripped through it in about 20 minutes.

I bought two of the plastic shrink-wrapped blocks of 9mm and 4 boxes of .357 Magnum because the prices were lower than I'd seen in a while and I have room in the ammo cabinet.

[Beetle Bailey]

I have probably been in a Turner's a hundred times over the years. Only once was an employee rude, and he was gone the next week. Long wait times and their disdain for PPT's led me to smaller shops, which I am happier doing business with. Turner's does still have good deals and I sometimes recommend them to novice gun owners. They are my third choice.

[SMarquez]

When I bought my M1A in January I was in and out in 21 minutes. Of course I was 2nd in the door.

[golfish]

I've been in the RC store a couple dozen times and have purchased 3 guns from there. I've yet to have a bad experience. All seem like very nice young men behind the counter.
I'd rather spend my money there then Bass Pro Shops or Ammo Bros. YMMV

[mabilis_matulis]

I like turners in norwalk..

[Bullitt01]

...i have had many, many more good transactions with Turners then i have bad.

[NIKSD]

I have only one transaction at Turners, all went smooth. I have had some not so smooth experience in multiple other gun stores. Do your homework, do not expect the store employee to know it all, if you do not like something, move to other location/business.

[triplestack3]

Turners is okay for new stuff that they have on sale.
Local shops usually have more interesting inventory and are faster with PPT's. I don't think that I've done a PPT that took less than an hour at Turners. It's such a huge waste of everyone's time.

[Pofoo]

My experience has been about 70% positive.