Tweet
I turned in my ar-10 to my local shop where I bought it for a bolt locking issue, needless to say it has now been 11 weeks since I turned it in and on top of that when they were transporting my gun to troubleshoot it they completely scuffed up the receiver. My question to you all is what can I do?! At the moment I was told the "paint guy" has it to fix the scuffing, but I feel like they have been giving me the run-around for too long now. Any advice or help is much appreciated. I've been in contact with the store, but they keep giving me vague reasons why it is not fixed yet. It bothering me because I can't do anything because the "paint guy" has it now and before that it was "oh, it will be ready tomorrow". Again, any advice is greatly appreciated.
-
-
Ask to get the paint guys info to speak with them directly. Be persistent speak to the manager. Continue to "bug" them non stop. -
First off, thank you for your input. I've been calling about every other day and I get the new excuse for that day. I haven't asked about the paint guys info which I will do on tues when they open again. Thanks again.Comment
-
tell them your next recourse is to contact the local PD, the ATF and that you will out them on all the gun forums. definitely do step 1 and 2. #3 is only a menacing threat.Comment
-
Did you have a relationship with the LGS before selecting it for repair, or was this the low bid location after getting a bunch of quotes? Did you get a time quote in writing before releasing your gun for repair?
Find a good LGS and build a relationship. You should expect to pay list price or less on new products, but don't expect internet prices as the LGS has brick and mortar and retail rent to pay. As you buy, about your third purchase, you will get great deals without a haggle and great service because they want you to come back.
For the current situation, you need to go back and tell them you want your gun back as it is now and will pay for the work done so far and use a credit card, not a debit card. Once you get the gun back, send a demand letter for any damage in the amount you paid some else to fix it, for any damage they caused (you will need before and after pics). If they refuse payment, and they probably will, ask the credit card company to withhold payment and if that does not work, take them to small claims court.
No threats are needed and don't flame them on the net. Do this the legal and smart way.Last edited by Jeepergeo; 07-04-2015, 11:48 AM.Benefactor Life Member, National Rifle Association
Life Member, California Rifle and Pistol AssociationComment
-
Please help!
Go there in person ASAP and get your rifle back before they "misplace" it.
If they scuffed up your gun, they really don't know what they are doing & dont deserve your business.
Sent from my iPhone using TapatalkLast edited by durandal; 07-04-2015, 11:57 AM.---
WTB: old cz75 with round trigger guard & spur hammer, sf bayComment
-
Thanks for all your responses. I have a friends cousins dad type of relationship with the guy and he is fixing the problems free of charge, which is great, but I'm in a tough spot because I don't want to burn my bridge with him, but I feel like he's not addressing the issues because he has other "non-friend" customers. I have the repair paperwork with what needed to be done and the date I took it in, I do not however have a due date agreement with him. Also, because I am not paying for the repairs I think that he's putting me down the line to get other projects done. I'm planning on going in on Tues and have him sign an agreement for one week and if that is not met then I will peruse legal advice. I think the biggest problem I have is that I bought the gun, shot it twice, then took it in for the malfunctions. So now even if it is 100% better I'm just getting a used gun back because he said he put roughly eighty rounds though it, scuffed it up and had it re-coated. So even if I do get it back within the week I'm getting used gun back no matter how much I spent for that "new gun smell". Thanks again.Comment
-
You can always just tell him that you have a pig hunting trip planned soon and you plan to take that rifle. Sometimes free isn't always the best, I've been in a similar situation. They feel they're doing you a favor so it gets put to the side b"Common sense is not so common"Comment
-
Wake up and smell the coffee boy....
Go get your gun. Have it fixed by someone competent.
Then have it professionally re painted to fix the scuff marks. Then have these losers reimburse your cost.
May the Bridges I burn light the way.
Life Is Not About Waiting For The Storm To Pass - Its About Learning To Dance In The Rain.
Fewer people are killed with all rifles each year (323 in 2011) than with shotguns (356), hammers and clubs (496), and hands and feet (728).Comment
-
I've already missed out on several shoots which I told him about and it didn't speed up his end at all. I think I'm going to go in when the open up next week and have him sign something with a completion date on it. Then, if it is not to my liking I will then have him sign an agreement to pay for an outside source to fix any remaining issues. Thank you all for the ideas.Comment
-
No, no just pick it up ASAP. You want These guys to **** up your property even more than they already have, and charge you for it?
Sent from my iPhone using Tapatalk---
WTB: old cz75 with round trigger guard & spur hammer, sf bayComment
-
Oppressors can tyrannize only when they achieve a standing army, an enslaved press, and a disarmed populace. -- James Madison
The Constitution shall never be construed to authorize Congress to prevent the people of the United States, who are peaceable citizens, from keeping their own arms. -- Samuel Adams, Debates and Proceedings in the Convention of the Commonwealth of Massachusetts, 86-87 (Pearce and Hale, eds., Boston, 1850)Comment
There are currently 14512 users online. 98 members and 14414 guests.
Most users ever online was 239,041 at 10:39 PM on 02-14-2026.
Comment