What's Up with Adams Arms?

[Hammertime]

I bought a mid-length 16" piston upper from these guys over half a month ago, called / emailed, and have not gotten a single update or tidbit of information as to where my order is at this point.
I hate being pushy, but I do hold companies to their quoted times (ie. 5 days processing before shipment).
I was about to shrug it off, and ran into 10 other people that have placed orders over a month ago and have not gotten as much as an apology email.

I don't want to discount a company with such a great track record, but good god, send me my damn upper.

Anyone have a suggestion as to speeding this up?
Thanks,
HT

[colossians323]

Start a thread on calguns?

[Hammertime]

I did, since there have been no answers though the normal mediums...

[2nd Mass]

If enough calgunners post on this thread it will get back to Adam Arms.

[osis32]

Id blow up their email and phone line. thats bs they owe you an answer and an upper. tell them youre going to dispute the charge with your credit card company. thats disappointing Ive only heard good things about them until now.

[toddh]

ON NO !!!!

It's been 2 weeks, and you haven't got your package !!!


Well, you better start 2 or 3 more threads, and be sure to start a support group on facebook.



When it gets over 4-5 weeks, that is probably when you should have a concern.
Cause right now, it isn't any slower than PSA is.


.

[SonofWWIIDI]

Adams arms has good stuff, could be that their supplier is slow getting them the basic assembly components. The lack of communication sucks though.

I waited over a year for a RRA upper, mainly because the barrel I wanted was on backorder with their supplier.

And I'm still waiting for the diamondback upper I ordered on black Friday. Again due to parts backlog with a supplier...supposedly.

[Merc1138]

So call them up and ask what their problem is. That's the reason they have a customer service line. The stated 5 days to process a shipment and still nothing after 2 weeks isn't the same as people complaining about PSA not shipping within 72 hours.

[Hammertime]

Update:
I've called 5 times, and left 3 emails with Adams Arms, and still not a single bit of communication.
If nothing happens by tomorrow, the money is being taken back.
Wow.

[Guns and guitars]

Funny thing is, I too have a friend who is over a month with them at this point.
He can't even get anyone to answer a phone or email to get his money back.
I have chosen to tell everyone I meet how these guys are a joke.
Spend your money elsewhere and spread the word.

[CK_32]

Idk but a year ago they were a hit.


Now all I see is poor reviews or complaints and their prices look higher than before. I only noticed because their AA pistol upper I wanted was $650 now it's $950.

Sad I was really feeling a sub $1,200 piston pistol. Should have bought it when they were cheap.

[Hammertime]

I ship hundreds of items a week for my job. The bare minimum is calling back. I can get something else in the meantime. What a joke.

[762ch]

Half a month...stopped reading after that.

[djwinsdcal]

I just had the same issue with ATI Gun Stocks. I placed an order for a X2 Scorpion Recoil Pistol Grip and they took 18 days to ship it when they said they had it in stock when I ordered it.

[Barang]

I ordered mine from a different company and it took 6 weeks for them to sent the uppers. Give them time to assemble and test fire yours.