870 warranty

[islandchanel]

Anyone send their pos express back to remington for warranty work? I have had nothing but problems from day one. My gun won't extract a spent shell and gets stuck when you try to eject. a spent shell. It also has issues when putting shells in the tube. It will stick when on the last couple so you can't fill it to max capacity. How long did it take for you to get it back from remington.

[FatalKitty]

shell extraction is a known issue - next time clean your shotgun before you shoot it.
extension tube issue is also well known - they don't feed properly when installed incorrectly.

[islandchanel]

I clean my gun every time i got to the range, and when first purchased it was disassembled and cleaned before first being shot. I have since shot a 100 rounds of bird buck and slug through it from various manufactures and it still jams. As far as the magazine tube I didn't know it could be put together wrong ill have to double check that.

[Ross]

What did Remington say when you contacted them?

[acorn]

You should be able to take it to any authorized Remington service center and they will fix it on Remington's dime. It's a well known problem, do a search here and you will see.

[islandchanel]

I tried to contact them on friday and was on hold for an hour and never spoke to anyone. On their website it looks like there is not any service centers in southern california. I will try again on monday. I was just trying to see if anyone has sent it back and how long it took so I know what to expect

[TheKlawMan]

shell extraction is a known issue - next time clean your shotgun before you shoot it.
extension tube issue is also well known - they don't feed properly when installed incorrectly.

Where did he say he had magazine extension tube? If he does, AIPPI talks about two possible causes where I asked about thgeh problem I am having with a new 870 Express. http://www.calguns.net/calgunforum/s...d.php?t=387300 See post #4.

Also see post #11 by JohnFLand.

I just posted some pics for AIPPI to reviewm which pics may indicare what is going on with my extesion tube.

[aippi]

Love them pictures. No problem. Just take a small little hammer, I have a small brass one for this stuff, and tap the bends out lightly. They should stay. I don't think they are enough to cause an issue but I would not want there on my weapon.

When installing a mag tube coupling or mag cap simply screw it down snug as the detent ball will hold it on. You will be glad you did when time to clean the weapon. With that said, last week I had an employee breaking down 20 model 25077's and of those 14 had mag tube couplings that must have been put on with a torgue wrench. I of course complained to Remington as I do about everything. If you get a new one and you can't turn it you can use channel locks but put a strip of rubber or as I do, a strip of webbing around the coupling and get a firm grip. Do not squeeze hard, just a firm grip and break it loose, then remove it by hand.

As for the OP, if you simply polish the chamber as on the red link on my web site " Install and Cleaning" the issue is over. It may occur when using cheap mess like " Winchester Univeral" ammo. As for the tube extension read the the same link to install it properly. And when loading you have to push the round into the mag tube far enough so that when you remove your thumb the stop latch will catch the shell. This weapon is not a POS as you claim nor are the over 10 million other 870's out there. Resolving these issue as I recommend will give you confidence back in the weapon and you will master it as you have your other firearms.

As for comments posted here about Remingotn QC. It is no better or worse then any other manufacture out there that puts out this many products. You can't give me any examples of any manufacturer that has not had issues, none. Not with firearms, automobiles, appliances or any other product.

[TheKlawMan]

Love them pictures. No problem. Just take a small little hammer, I have a small brass one for this stuff, and tap the bends out lightly. They should stay. I don't think they are enough to cause an issue but I would not want there on my weapon.

When installing a mag tube coupling or mag cap simply screw it down snug as the detent ball will hold it on. You will be glad you did when time to clean the weapon. With that said, last week I had an employee breaking down 20 model 25077's and of those 14 had mag tube couplings that must have been put on with a torgue wrench. I of course complained to Remington as I do about everything. If you get a new one and you can't turn it you can use channel locks but put a strip of rubber or as I do, a strip of webbing around the coupling and get a firm grip. Do not squeeze hard, just a firm grip and break it loose, then remove it by hand.

As for the OP, if you simply polish the chamber as on the red link on my web site " Install and Cleaning" the issue is over. It may occur when using cheap mess like " Winchester Univeral" ammo. As for the tube extension read the the same link to install it properly. And when loading you have to push the round into the mag tube far enough so that when you remove your thumb the stop latch will catch the shell. This weapon is not a POS as you claim nor or the over 10 million other 870's out there. Resolving these issue as I recommend will give you confidence back in the weapon and you will master it as you have your other firearms.

AIPPI, Glad you liked the pictures (and I am not going to tell you how to upload pictures). The pictures would have been better if I used my new Laker Girls Calendar as a back drop. They should tell you much better what is going on then this nooby's attempted description. I will gently tap them out on a section of rod roughly fitting the inside diameter of the tube.

[FatalKitty]

Where did he say he had magazine extension tube? If he does, AIPPI talks about two possible causes where I asked about thgeh problem I am having with a new 870 Express. http://www.calguns.net/calgunforum/s...d.php?t=387300 See post #4.

Also see post #11 by JohnFLand.

I just posted some pics for AIPPI to reviewm which pics may indicare what is going on with my extesion tube.

because that's the issue with loading tubes - have yet to see an issue loading a tube with no extension on it

[islandchanel]

You were right fatal kitty it has a magazine extension. Well if you see all the complaints about these shotguns and everyone has to polish it themselves or hone the chamber out. You think remington would try to catch it in production instead of seeing who wants to void their warranty by doing it yourself if any other issues come up later on I'm sure they would try not to cover you since it was altered even though it is just the barrel. Thanks for the input everyone.

[aippi]

Cleaning your barrel and installing the mag tube properly does not void the warrently. You don't need to hone the chamber. I have sent hundreds of these same barrels out and sold hundreds more and not one issue, not one and I have only lightly honed one of those, that is one out of hundreds. You are incorrect, sorry to say this since you said you were sure, "they will not void your warranty because you cleaned the weapon". As for all these complaints, you see them because there are so many of these weapons sold as the 870 is the number one selling shotgun in America. If you want to correct the issue followe the advise given, or simply gripe about a non issue and send it back for a non issue. You can even send me the barrel and whatever it cost for me to ship it back to you and I will take care of it for free.

[TheKlawMan]

Honing vs. Cleaning

IslandChanel: I kind of understand your angst, but I believe you get a lot with the Express even though some come with some issues. What we often mistakenly call polishing is nothing but a good cleaning with fine steel wool. From what I have seen at the range, the Express has a lot less issues than similar Winchesters and Mossies. Certainly no more. Mine has the extended magazine loading problem and I will look into taking it in for warranty. I think you will find that AIPPI not only knows of what he speaks, but he is a man if integrity. Best of Luck.

[islandchanel]

Thank you very much aippi I would really appreciate that and its very gracious of you. I saw that you sold barrels. Do you think if I got a barrel from you it would remedy the problem? I was thinking of getting sights for the gun at some point.

[aippi]

Well, you don't need another barrel to reslove the issue. If you simply want to change to a rifle sight barrel then that is an option. If this weapon is dedicated for home defense you would be well served to clean the chamber with the polishing rod and then get the XS Big Dot sight from Brownells or Midways USA. Install that on the barrel you have and you are good to go. Install is easy as that sight is made to simply glue over your bead.