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RUGER customer service A+++++++

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  • eric.c
    Member
    • Jun 2010
    • 149

    RUGER customer service A+++++++

    lost the bolt buffer pin thingy that stops the bolt from slamming the back of the reciever when fired while i was cleaning. i stopped by a few stores around here and everyone was telling me to just call ruger. i figured it can't be too much so i'd figure i would just buy one. when i did call ruger though the rep found me the part i was looking for and told me he would send me one free of charge. took about 5 minutes. i think i was on hold longer then it took for him to find and send me the part. anyone having issues with any ruger firearm i'd say give em a call. theyre super helpful and take care of their customers.
  • #2
    ocspeedracer
    Senior Member
    • Dec 2008
    • 1147

    What number did you call? I've called several times to try and get a scope screw/nut that fell out and something else for a revolver and where i've been call I haven't been able to get through.

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    • #3
      eric.c
      Member
      • Jun 2010
      • 149

      http://www.ruger.com/footer/contact.html for a revolver i believe you want to call the one in AZ. if not the NH covers all firearms from ruger but the shipping might take longer.

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      • #4
        joshxcuh1
        Senior Member
        • Oct 2009
        • 681

        Ruger service is great....had my pistol serviced. Super fast with free 2day shipping
        sigpic

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        • #5
          BayAreaShooter
          Calguns Addict
          • Aug 2010
          • 5054

          I love Ruger's Customer service. I stripped out the screw holes for the mount on my 10/22. (I KNOW I KNOW DUMB MOVE) I decided what the hell I will give em a call. They replaced the rifle for free!!!!! They also reimbursed me for the DROS fees and the shipping. A++++ in my book as well.
          sigpic

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          • #6
            Rob454
            CGN/CGSSA Contributor - Lifetime
            CGN Contributor - Lifetime
            • Feb 2006
            • 11254

            I sent my p85 in for a recall and i basically got back a brand new gun. They replaced everything but the frame. Everything else was replaced.

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