Unconfigured Ad Widget

Collapse

Ruger sp101 going back for repair or replace?

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • #16
    rogervzv
    Senior Member
    • Feb 2011
    • 2087

    Originally posted by Jeepergeo
    Ruger will take care of you. Something obviously went wrong. Good to hear no one was injured. I'll bet dollars to donuts they replace the gun which will be a little headache for you but likely worth the wait and effort.
    This. Ruger ALWAYS does the right thing.

    Remington Goldens are good rounds. Don't know what else to say. Please let us all know how it goes.
    Come and Take It!
    I'm the only hell my momma ever raised ...

    Comment

    • #17
      sixoclockhold
      Banned
      • Jul 2012
      • 4040

      That didn't take long at all. Ruger called this morning and left a message to call them, they have determined that they will replace the gun at no cost to me.

      I just need to pick a gun dealer.

      Great customer service.

      Comment

      • #18
        Citadelgrad87
        I need a LIFE!!
        • Mar 2007
        • 16896

        Originally posted by sixoclockhold
        That didn't take long at all. Ruger called this morning and left a message to call them, they have determined that they will replace the gun at no cost to me.

        I just need to pick a gun dealer.

        Great customer service.
        Sweet. Good to hear.
        Originally posted by tony270
        It's easy to be a keyboard warrior, you would melt like wax in front of me, you wouldn't be able to move your lips.
        Originally posted by repubconserv
        Print it out and frame it for all I care
        Originally posted by el chivo
        I don't need to think at all..
        Originally posted by pjsig
        You are talking to someone who already won this lame conversation, not a brick a wall. Too bad you don't realize it.
        XXXXXXXXXXXXXXXXXXXXXXX
        sigpic

        Comment

        • #19
          bsg
          I need a LIFE!!
          • Jan 2009
          • 25954

          Originally posted by sixoclockhold
          That didn't take long at all. Ruger called this morning and left a message to call them, they have determined that they will replace the gun at no cost to me.

          I just need to pick a gun dealer.

          Great customer service.
          great cs.

          Comment

          • #20
            ImprezaSTI
            Member
            • Jan 2006
            • 421

            That happened to my 357 SP101. It was my first revolver and didn't know to check for timing and after a few rounds I got a rude surprise. Good thing I wasn't shooting magnums. I'm really disappointed in Ruger, my friend's SR9C was having issues with the trigger reset and walking pins. None of these guns should've gotten past QC. Their quality isn't what it used to be much like American cars.

            Comment

            • #21
              roostersgt
              Senior Member
              • Dec 2012
              • 1921

              And that's why you always buy quality products from known entities. They stand behind their products, be it fly fishing equipment, or firearms. I've yet to be left out in the wind. Good job Ruger!

              Comment

              • #22
                sixoclockhold
                Banned
                • Jul 2012
                • 4040

                Ruger like Smith produces millions of weapons and I'm sure they know exactly who inspects each weapon before it goes out. With these kinds of numbers you're going to have some defective issues slip by.

                This gun didn't shave lead or lock up or have anything that I would have sent it back for, well the shooting left was probably at the max in manufacturer tolerances but I just didn't want to go to the hassle and expense to complain. Was this part of the cause? Only Ruger knows now. Did the gun go out in an unsafe mode, NO. It shot fine for approx. 400 rds.

                Think about it, 30,000 PSI going off in your hand and we don't hear many stories of guns ruining someones day unless it was operator error or a reload.

                Ruger gets a 10 of 10 here for customer service.

                When I called on Wednesday they said the gun was scheduled to ship to Turners where I originally purchased it that day. I called Turners yesterday for What's Up? and they only take deliveries on Monday from their main distribution center and I'll probably get a call then when they receive it at my store.

                The whole process is painless.

                Comment

                • #23
                  sixoclockhold
                  Banned
                  • Jul 2012
                  • 4040

                  A lot of people knock Big 5 but as of right now and 3 phone calls, Turners can't find my .22lr heh heh

                  Delivered Friday at 9:45 am and signed for Fed Ex.

                  Maybe I'm not destined to own a .22 Revolver anymore or just my luck?

                  Comment

                  • #24
                    sixoclockhold
                    Banned
                    • Jul 2012
                    • 4040

                    Received my new gun today. It's really tight, the lock up is amazing. Clearance on forcing cone/cylinder is .007.

                    I'm now debating whether to leave it NIB or play with it.

                    Comment

                    • #25
                      artb
                      CGN/CGSSA Contributor
                      • Feb 2014
                      • 1552

                      Ruger customer service is the best.

                      Comment

                      • #26
                        SoCal Bob
                        Calguns Addict
                        • May 2010
                        • 5337

                        Originally posted by sixoclockhold
                        Received my new gun today. It's really tight, the lock up is amazing. Clearance on forcing cone/cylinder is .007.

                        I'm now debating whether to leave it NIB or play with it.
                        I vote: Play with it.

                        Comment

                        • #27
                          Red-Osier
                          Doesn't Abide
                          CGN Contributor - Lifetime
                          • Oct 2015
                          • 12284

                          Originally posted by sixoclockhold
                          Received my new gun today. It's really tight, the lock up is amazing. Clearance on forcing cone/cylinder is .007.

                          I'm now debating whether to leave it NIB or play with it.
                          Glad to hear Ruger took care of you, I vote go play with it.
                          sigpic

                          Comment

                          • #28
                            rogervzv
                            Senior Member
                            • Feb 2011
                            • 2087

                            Great that things ended this way.

                            Go shoot the danged thing and enjoy.
                            Come and Take It!
                            I'm the only hell my momma ever raised ...

                            Comment

                            Working...
                            UA-8071174-1