I received a brand new burris scope last week through their lifetime warranty. All I did was email them and they sent me a form. It asked for basic info such as return address and reason for sending it in. (it was a 2 year old scope and the reticle seemed a bit canted). I shipped it to them at my expense via usps with tracking. I was the second owner and the next thing I know a tracking number was emailed to me.

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