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Trijicon disappoints me.

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  • Nasc50
    Member
    • Sep 2017
    • 112

    Trijicon disappoints me.

    Here's the reason I'm disappointed in trijicon as a company. About 10 years ago I bought a tripower sight from them and it was supposed to be covered by a 15 year warranty on the trinium portion and limited lifetime warranty on the rest of unit. Here's the problem the trinium no longer glows, so I called them and they stated that they haven't sold this model for the last 5 years and don't service it either. So the product they sold me with a limited lifetime warranty no longer applies. This tells me that they don't stand behind their product's. I am know a excustomer. Thought others might want to know how they don't stand behind their products.
    Last edited by Nasc50; 02-22-2019, 10:13 AM.
  • #2
    K001
    CGN/CGSSA Contributor
    CGN Contributor
    • Oct 2014
    • 1003

    Originally posted by Nasc50
    Here's the reason I'm disappointed in trijicon as a company. About 10 years ago I bought a tripower sight from them and it was supposed to be covered by a 15 year warranty on the trinium portion and limited lifetime warranty on the rest of unit. Here's the problem the trinium no longer glows, so I called them and they stated that they haven't sold this model for the last 5 years and don't service it either. So the product they sold me with a limited lifetime warranty no longer applies. This tells me that they don't stand behind their product's. I am know a excustomer. Thought others might want to know how they don't stand behind their products.
    Typical
    Last edited by K001; 02-22-2019, 10:44 AM.
    03-FFL/COE

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    • #3
      Brush Guard
      Senior Member
      • Jan 2015
      • 888

      Well, that sucks.

      Does the fine print in the warranty state that?

      I think other companies will replace with a modern equivalent if the product is no longer made.

      Thanks for the heads up.

      Comment

      • #4
        smoothy8500
        Veteran Member
        • Sep 2009
        • 3846

        Years ago I had their RX01 reflex sight with a similar issue after 10years...sorry not serviceable.

        Comment

        • #5
          FeuerFrei
          Calguns Addict
          • Aug 2008
          • 7455

          How much to re-nuke it?

          Comment

          • #6
            smoothy8500
            Veteran Member
            • Sep 2009
            • 3846

            Originally posted by FeuerFrei
            How much to re-nuke it?
            That's the issue, they don't "re-nuke" tritium vials in their scopes, only replace the scope if under warranty. Loss of glow at half-life is not covered.

            Comment

            • #7
              johnk518
              Senior Member
              • Mar 2018
              • 978

              Interesting you mentioned this tonight...







              Never saw a sight do this.


              Sent from my iPhone using Tapatalk

              Comment

              • #8
                seal20
                Veteran Member
                • Nov 2008
                • 3081

                Well that's disappointing to hear...I love my ACOG and HD pistol sights. Hopefully never need the warranty

                Comment

                • #9
                  Foebia
                  Banned
                  • Oct 2012
                  • 1347

                  Maybe you can work a trade/discount on the newer models

                  Comment

                  • #10
                    csshih
                    Casual Plinker
                    CGN Contributor - Lifetime
                    • Nov 2009
                    • 670

                    Originally posted by johnk518
                    Interesting you mentioned this tonight...


                    Never saw a sight do this.


                    Sent from my iPhone using Tapatalk
                    looks like that there front fell off. let out all that radioactive hydrogen.

                    Comment

                    • #11
                      Aries64
                      Senior Member
                      • Feb 2009
                      • 652

                      ACOGs' are tritium-re-chargable

                      Originally posted by smoothy8500
                      That's the issue, they don't "re-nuke" tritium vials in their scopes, only replace the scope if under warranty. Loss of glow at half-life is not covered.
                      I don't know about other Trijicon scopes, but I know for a fact that Trijicon does replace tritium vials in ACOGs'. I recently got a quote of $180.00 including return shipping for Trijicon to replace the tritium and replace/upgrade the fiber optic element in my TA11. The tritium has gotten a little dim in the nearly 24 years I've owned my TA11, which I bought in July of 1995.

                      I mentioned that Trijicon is going to replace/upgrade the fiber optic element: I say "upgrade" because Trijicon has upgraded the transparent material that the fiber optic rod is encased in. The fiber optic casing has become a little cloudy over the years. However, even in overcast conditions the fiber optic still illuminates the Donut plenty bright.


                      Keith

                      Comment

                      • #12
                        HK Dave
                        Calguns Addict
                        • Oct 2008
                        • 5737

                        Originally posted by Aries64
                        I don't know about other Trijicon scopes, but I know for a fact that Trijicon does replace tritium vials in ACOGs'. I recently got a quote of $180.00 including return shipping for Trijicon to replace the tritium and replace/upgrade the fiber optic element in my TA11. The tritium has gotten a little dim in the nearly 24 years I've owned my TA11, which I bought in July of 1995.

                        I mentioned that Trijicon is going to replace/upgrade the fiber optic element: I say "upgrade" because Trijicon has upgraded the transparent material that the fiber optic rod is encased in. The fiber optic casing has become a little cloudy over the years. However, even in overcast conditions the fiber optic still illuminates the Donut plenty bright.


                        Keith

                        Comment

                        • #13
                          abvpaintball
                          Member
                          • Jan 2017
                          • 111

                          This is good to know , I am close to buying one but not now , they do state in the reviews I've watched that the glowing dot is only good for about 15 yrs and can be serviced , why would I want that I said , so now I'm down to 2 scopes to choose from vortex and nightforce

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                          • #14
                            smoothy8500
                            Veteran Member
                            • Sep 2009
                            • 3846

                            Originally posted by Aries64
                            I don't know about other Trijicon scopes, but I know for a fact that Trijicon does replace tritium vials in ACOGs'.
                            Good to hear they do ACOGs, but the Reflex and other riflescopes like the 3-9x40 don't have the same service.

                            Comment

                            • #15
                              jtv3062
                              Veteran Member
                              • Oct 2005
                              • 2746

                              Originally posted by smoothy8500
                              Years ago I had their RX01 reflex sight with a similar issue after 10years...sorry not serviceable.
                              Great!!!!!!!
                              Do not fear the enemy, for your enemy can only take your life. It is far better that you fear the media, for they will steal your Honour
                              Let's pray for Obama Psalm 109:8






                              159

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